American Airlines

American Airlines is the world’s largest airline after a 2012 merger with US Airways.

4333 Amon Carter Blvd
Fort Worth, TX 76155
http://www.aa.com


Phone Contacts

Main: (817) 963-1234
Customer Service: (817) 963-1234
Toll Free: (800) 882-8880

Baggage Delays: 1-800-535-5225 (24/7)

AAdvantage Customer Service: 1-800-882-8880
hours: 9:00 a.m. – 5:30 p.m. (CT) Monday – Friday


Email Contacts

[email protected]


Social Media Contacts

Facebook
Twitter
Google Plus

American is typically more responsive on Twitter than any other social media. But beware of the automated responses (bots).


Executive Contacts

If you contact the company by email, you should receive an almost immediate return receipt, and a substantive reply within one week. If you don't, it's safe to assume you're being ignored. Before you reach out to one of these managers, please review these suggestions, which will increase the odds of a successful appeal.

Primary Contact
Sean Bentel
Vice President Customer and Relations
4333 Amon Carter Blvd
Fort Worth, TX 76155
(817) 967-2116
[email protected]

Sean’s email is correct. If it bounces, try emailing him without any attachments.

Secondary Contact
Robert Isom
Executive Vice President and Chief Operating Officer
4333 Amon Carter Blvd
Fort Worth, TX 76155
(817) 963-1234
[email protected]

This seems to be a working contact.

Suzanne Rubin
President of American Airline Aadvantage Program and customer loyalty
4333 Amon Carter Blvd
Fort Worth, TX 76155
(817) 421-3420
[email protected]

Chief Executive
Doug Parker
CEO
4333 Amon Carter Blvd
Fort Worth, TX 76155
(817) 963-1234
[email protected]


Researched by Christopher Elliott and filed under .
Last updated: December 16, 2014.

The names, numbers and addresses were collected from publicly-available resources and are believed to be accurate at the time of the last update. Here's how we find our information. If you need to make a correction or change, please use this form.