A nationally syndicated Q&A column that solves travel problems.
When Kristen Nordlund’s flight is canceled, she’s promised a refund. But it never arrives. What now?
When Patricia Clay’s mother dies unexpectedly, US Airways promises to “consider” a refund of her change fees. Why won’t it […]
Shortly after Jack and Pat Davies book a river cruise to Ukraine, the country begins to fall apart. Can they […]
Brendon Taketa is broadsided by a damage claim two months after he returns his rental. Is the bill legit?
When Barbara Kaplan checks out of her hotel after suffering an apparent allergic reaction, a manager promises her a refund. […]
John Hassett cancels his Airbnb rental half a year before he’s scheduled to check in. Why can’t he get a […]