A nationally syndicated Q&A column that solves travel problems.
Elsa Chung’s Hotwire booking goes “awry” after her promo code doesn’t work and the hotel isn’t what she expected. What […]
After a medical emergency, James Wright uses frequent flier miles to pay for a return flight to the United States […]
When Kristen Nordlund’s flight is canceled, she’s promised a refund. But it never arrives. What now?
When Patricia Clay’s mother dies unexpectedly, US Airways promises to “consider” a refund of her change fees. Why won’t it […]
Shortly after Jack and Pat Davies book a river cruise to Ukraine, the country begins to fall apart. Can they […]
Brendon Taketa is broadsided by a damage claim two months after he returns his rental. Is the bill legit?