A nationally syndicated Q&A column that solves travel problems.
Thomas Hinrichs’ anniversary plans are derailed by a medical emergency. Can he change the name on his wife’s ticket and […]
Gladys Martin’s Expedia vacation package is missing two key components. Should she have to pay for its mistake?
Air France is holding $2,400 of Daniel Jean-Jacques money for a fully refundable ticket. Why won’t it surrender the money? […]