A nationally syndicated Q&A column that solves travel problems.
Allison Ruark’s infant daughter doesn’t have a ticket. Who’s responsible for this mess?
Question: Earlier this year, I booked
Angela Newby books a room at a Ramada Inn, but when the hotel closes, her stay is in limbo. Who […]
When Cecilia Dobrin’s flight is changed by her airline, she has to spend the night in New York. Does the […]
Alex Cerniglia is too sick to fly and even if he boarded the plane, he could infect other passengers. So […]
When Jerry Shepard’s Travelzoo voucher for pet-friendly accommodations doesn’t come through, the resort agrees to extend the offer. Now it […]
A booking error by a United Airlines agent forces Evelyn Jaffe to pay for a new flight to Hawaii. Is […]
Elsa Chung’s Hotwire booking goes “awry” after her promo code doesn’t work and the hotel isn’t what she expected. What […]