A weekly column for business and leisure travelers.
Free drinks. Room upgrades. Better restaurants. That’s what the travel industry thinks you want from your next travel experience.
It’s that time of year again.
on a recent flight from Philadelphia to Phoenix on US Airways, Sarah Andrus left her jacket underneath the seat in front of her. "It was a gift from a friend and unique," recalled Andrus, a director for an Olean, N.Y.-based manufacturing company. "I called the airline with low expectations of recovering my jacket, but I thought I'd give it a try."
Be nice to your car rental agent. Otherwise you could end up like Hank Jeffries.
If you ever want to feel confused, outraged and powerless all at the same time, just read your cruise line’s ticket contract.
They’re loud. They smell bad. And their clothes would make Mr. Blackwell blush.
What kind of a complainer are you?