The Navigator

Want to take a picture on the plane? Read this first

Next time you’re tempted to take a snapshot of an interesting cloud formation or your seatmate sprawling into your personal space on a plane, remember Arash Shirazi and Steven Leslie.

Both of them are law-abiding citizens and air travelers. And both recently ran afoul of the airline industry’s confusing photography rules.
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The death of a customer doesn’t guarantee survivors a refund

Marlene Eckert was looking forward to a spring river cruise in southern France, which included planned ports of call in scenic Lyon, Beaujolais, Arles and Avignon, along with an extension to Nice. But in January, her husband suffered a massive heart attack and died.

Eckert, a business analyst from Los Angeles, asked her cruise line, Viking River Cruises, for a favor: Could she change the second passenger’s name from her husband’s to that of a friend who had also recently lost a spouse?
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Travelers find new opportunities to do good

After hundreds of business trips and a vacation or two, Clement Quintyne’s Briggs & Riley Rollaboard was ready for the recycler. The wheels were worn and the outside was frayed.

His wife, Debra, figured it was time for new luggage. But what to do with the old bag?
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Feds crack down on telemarketers posing as pollsters

Automated calls hawking “free” cruises are one of the most popular travel come-ons. But in an ocean of unsolicited offers, the one made by Caribbean Cruise Line stood out, if for no other reason than that Bikram Bandy, the Federal Trade Commission’s Do-Not-Call program coordinator, received one.

“It came to my FTC cellphone,” Bandy remembers.

That’s a little bit like bank robbers leaving a business card with their names and addresses on it at the scene of a crime.
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