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Should the government regulate loyalty programs?

Frequent-flier programs are rigged to favor airlines, deceive passengers and cost consumers billions of dollars. At least that’s the contention […]

Seated next to a pooch on a plane? Too bad

Some airline passengers are more equal than others, as Michael Morris found out when his daughter and 2-month-old granddaughter visited […]

Four years later, did Google kill flight search?

When David Sun needs a cheap ticket, he Googles it. When James Pillow wants to fly somewhere, he doesn’t.

Who is responsible for your flight delay?

Even though Kurt Johnson doesn’t work for the TSA, that doesn’t stop him from lending a hand when he’s stuck […]

Are cruise lines doing enough to protect their passengers?

Pat Busovicki’s Eastern Caribbean cruise on the Carnival Dream almost ended in a nightmare.

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    Why your next airline ticket purchase should be like buying a car

Why your next airline ticket purchase should be like buying a car

When Loren Witkin says that he shopped around for a new car, you can take him at his word.

Airlines sue travel clubs for appropriating logos

It starts with a postcard saying that you’ve won an airline ticket. To collect your prize, you have to attend […]