Lisa Littlewood is overbilled by Verizon and it won’t adjust her invoice. Why not?
Note: The “Problem Solved” column normally deals with non-travel issues that are fixable, but a recent reader question prompted me […]
Sprint promises Jennifer Thomas a discount, but it doesn’t come through. Can she force the phone company to honor its […]
Cheryl Emerson’s wireless Internet connection won’t work on her Dell computer. She spends an additional $236 to get it fixed […]
Alan Grinnell is having phone trouble with Verizon. Why can’t he get the credit he deserves?