Problem Solved

“It is resolved!”

Researching company executive contacts can be a thankless job.

I know because for many years, before I connected with a group of incredible volunteer researchers, I did it alone. Every day I’d carve out a half hour or more to research the names, numbers and emails of the managers in charge of customer service.
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“This has been a long, long ordeal”

Wayne Brumett wanted to take his family on a Disney vacation, and he spared no expense. In May, he purchased six first-class round-trip tickets on American Airlines between Sacramento and Orlando, at a price of more than $9,700. He planned to travel with his wife, son, daughter-in-law and two grandkids.
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An exception to our rule leads to a remarkable refund

Remember Efren Bojorquez? All he wanted to do was take his dad to Super Bowl XLIX. You’ll recall that despite his best efforts to purchase tickets through a secondary market options scheme, ticket prices skyrocketed, and brokers selling the options could no longer procure tickets, even if they wanted to. Ticket brokers canceled their agreements with participants, keeping loads of cash, and leaving would-be game attendees empty-handed.
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