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    Yes, $859 is lower than $766 — you got a problem with my math?

Yes, $859 is lower than $766 — you got a problem with my math?

If you think you can beat a travel company at its pricing game, then meet Ron Faul.

Should I turn down cases because of an entitled attitude?

It’s been a busy summer for travel complaints. A little too busy.

Hey JetBlue, that’s no way to start a cruise!

Michele Kelly’s recent Alaska cruise got off to a bad start, and she blames JetBlue Airways for it. First,

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    Oh, for the last time – nonrefundable means nonrefundable (except when it doesn’t)

Oh, for the last time – nonrefundable means nonrefundable (except when it doesn’t)

Pamela Mason knew her US Airways ticket to California was nonrefundable. But she thought her circumstances — she became

Should airlines charge more for a seat assignment?

Sometimes, when a traveler asks for help, your best response is to listen.

Help, my hotel just turned into a Comfort Inn – now what?

When a hotel changes its name, what happens to your reservation? That’s not a theoretical question for Tami Pope, who […]

Why won’t Delta compensate me for a missed tour?

Holley Locher’s problem is all too common, but a solution eludes her — and me. At the heart of the […]