A weekly feature in which I ask readers if I should mediate a case.
What makes Sylvia Guarino’s case interesting isn’t that she had a disappointing stay at a vacation rental she booked through […]
Ashley and Eliza Murphy didn’t make their flight to Paris.
Anand Iyer recently rented a Hyundai from Avis in Westfield, NJ. He’d found the car online through a site called […]
Sometimes, you can eyeball a case and know almost immediately: This guy doesn’t have a snowball’s chance.
When the Glenmoriston Town House, in Inverness, Scotland, gave Andrea McEwen the keys to the wrong hotel room, her first […]
Lynn Friedman’s daughter, Emma, became violently ill during her family vacation to Secrets Maroma Beach Riviera Cancun. When she
When Sam Baker’s case crossed my desk, I instinctively jumped to the same conclusion many of you will. He should […]