Quantcast

A weekly feature in which I ask readers if I should mediate a case.

Was he overcharged at his Puerto Vallarta hotel?

Tony Levy and his family are big fans of Riu Hotels & Resorts, a Spanish chain of all-inclusive properties with […]

  • Shutterstock
    Permalink ShutterstockGallery

    Broke bride wants a $3,000 refund from Hilton — should I help her?

Broke bride wants a $3,000 refund from Hilton — should I help her?

Six months before getting married in her hometown of Santa Rosa, Calif., Pamela Baker-Miller made hotel arrangements for some of […]

  • Shutterstock
    Permalink ShutterstockGallery

    Should I send these Rube Goldberg ticket cases to the recycler?

Should I send these Rube Goldberg ticket cases to the recycler?

My head is spinning after reading Amy Zimmerman’s complaint about Aeroplan, Turkish Air and Swiss.

Do I deserve a refund for this Sicilian vacation rental?

What makes Sylvia Guarino’s case interesting isn’t that she had a disappointing stay at a vacation rental she booked through […]

Held up on my honeymoon – do I deserve a refund?

Ashley and Eliza Murphy didn’t make their flight to Paris.

  • Shutterstock
    Permalink ShutterstockGallery

    Dinged for using a “fraudulent” discount code on my Avis rental

Dinged for using a “fraudulent” discount code on my Avis rental

Anand Iyer recently rented a Hyundai from Avis in Westfield, NJ. He’d found the car online through a site called […]

  • Shutterstock
    Permalink ShutterstockGallery

    No “low” fare guarantee at United Airlines – plus, they’re rude!

No “low” fare guarantee at United Airlines – plus, they’re rude!

Sometimes, you can eyeball a case and know almost immediately: This guy doesn’t have a snowball’s chance.

Open Popup
  • shutterstock_43621333

    Whoa there!

    Did you know that you’re missing the very best part of this site? Elliott’s E-Mail, my weekly newsletter, tells you how to be a smarter consumer, how to avoid scams and swindles, and contains the most insightful commentary online.





    Already subscribed? Just click the “x” and I’ll ride off into the sunset. Please enable cookies on your browser, and this notice will disappear forever.