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Daily musings from Christopher Elliott.

The one rule your airline hates the most

If there’s one regulation that airlines hate more than anything, it’s the 24-hour rule.

What are the little secrets your airline keeps?

How often is your no-name regional airline late? How many bags does your “ultra” low-cost carrier lose?

Losing TSA Pre-Check is easy, but just try getting it back

The Transportation Security Administration can’t stop talking about its new Pre-Check program, which offers air travelers preferred screening status if […]

Has JetBlue changed its stripes?

Jennifer Devereaux is no longer angry at JetBlue Airways for what happened to her 3-year-old daughter, Summer, on a flight […]

Is your travel agent biased?

Ever wondered if you’re getting the lowest airfare or the best possible routing when you buy a plane ticket? Of […]

Why are airlines redefining national borders?

Is Aruba part of the United States? I’m not the one asking. Hank Roden, a fine art photographer from Urbanna, […]

Amtrak goes off the rails for some passengers

The complimentary amenity kits on Amtrak’s Empire Builder service from Chicago to Portland and Seattle and Coast Starlight from Los […]