Is this a scam? “US Airlines” is offering me two roundtrip airline tickets

Is this a scam? “US Airlines” is offering me two roundtrip airline tickets

The offer looked legit to Richard Clarke — well, almost.

There was the company — “US Airlines” — and the familiar logo. The offer appeared to be pretty realistic, too. It informed him he’d won “2 roundtrip tickets” worth $1,298.

It was postmarked in Phoenix, Ariz., which is where an airline with a similar name is based.

But he’s skeptical. “Is this a scam?” he asked me.

If you look closely you’ll spot a few red flags flapping in the wind.

• There is no airline called US Airlines. There is a US Airways based in the Phoenix area.

• The logo is nowhere close to US Airways’ logo, but it looks like an airline logo.

• The sales verbiage is scammy. Here’s the full offer.

NOTE: You must respond no later than April 18th, 2012.

I am pleased to inform you that you have qualified for an award of 2 roundtrip airline tickets. Congratulations. These tickets are valid for travel anywhere in the Continental U.S. The retail value of this award is up to $1,298.00. Certain restrictions apply.

We have attempted contacting you several times without success. This is our last attempt. If we do not hear from you soon, we may need to issue the ticket vouchers to the alternate.

Please call me today at 1-866-765-5334.

Forcing you to respond quickly can be a bad sign. Also “certain restrictions” is a code word for “many restrictions” and the final paragraph, which applies even more pressure — that’s an even worse sign.

I ought to know. They sent one of these letters to me on Friday.

In fact, the only thing awaiting you when you call appears to be a high-pressure sales presentation for a travel club that offers travel “discounts” after you sign up for an expensive membership.

I have yet to find a travel club that is legitimate.

Here’s a blogger who took “US Airlines” up on its offer. Forward to the 2:00 marker for the call.

This pitch is not new. It rears its head every few years.

Here’s a first-person account of someone who actually attended the sales presentation. And here’s another blogger who traced this offer to a company called Membership Travel Services.

Has anyone ever received a “free” ticket? It’s difficult to say. If they did, it’s a safe bet they sat through a long presentation, endured a high-pressure sales pitch, and ended up paying a steep price for the vouchers.

Update (3/2/13): From a reader —

I’m sure you’re already aware of this, but I just got an updated scam letter in the mail. Apparently they have updated themselves, preparing for US Air to go away after the merger. Their new scam airlines is “United Airways” with a generic airline-like logo next to it.

AND, the envelopes are hand written and the letter inside is hand signed (can feel the pen marks through the paper).

Thanks for the warning. So noted.

Christopher Elliott

Christopher Elliott is an author, journalist and consumer advocate. You can read more about him on his personal website or contact him at Got a question or comment? You can post it on the new forum.

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  • emanon256

    Total Scam!  I would say the first sign is the fact that they won a prize they never entered to win.

    Also the “We have tried contacting you several times without success” that line always annoys me. They obviously haven’t tried until now. That’s usually the line I hear from a contractor who never showed up to work, or someone who owes me money.

  • IGoEverywhere

    “Fools and their money….) I love to make the calls and drag them alond all the way to the credit card payment. I always use a fake name and always change the card number and let them try it 3 or 4 attempts, all the time insisting that the card has no limit. It wastes their time for 45 minutes, while I am trying not to laufg my pants off. 

    Another statagey is to keep asking for their immediate supervisor to explain a little bit more….and a little bit more…..and I don’t understand this point. All leasding to wasting time that they could be conning other suckers.

  • Joe Farrell

    I ALWAYS call that bluff –

    “Maybe you can explain to me why my caller  ID does not show a single call from you – so when did you try to call.  If I am not receiving calls I should contact my carrier to find out why . . . ”

    Yeah, you always get the ‘you are an azzhole’ stare’ from people when you push back a little.

    I have found a way to stop the contractor sales calls in violation of the do not call list – I ask for the contractor license number.  If they don;t hang up if I get it I then file a complaint with the contractor licensing board because one of the conditions of the license is to’follow all applicable laws, rules and regulations.’  Boy have I gotten some really nasty phone calls 6-8 months later from contractors who are really angry at me for holding up their license renewal of 6-8 weeks while they have to explain thier law violations . . .

    It funny how I don’t get any any longer – yet supposedly they are using the same company  . . . .hahaha

  • LeeAnneClark

    Is it a scam?  DUH! 

    Sorry but anyone who thinks they won something of value in a contest they didn’t even enter is a fool who will soon be parted from their money.  I used to have compassion for people who got sucked into scams, but my compassion has been wearing thin lately as I watch seemingly intelligent people get scammed because they allowed their greed to trump their common sense.

    The vast majority of scams are easy to detect.  Almost all of them can be avoided by simply following the most basic of all adages:  if it looks too good to be true, it IS!

  • Joe_D_Messina

    Rule #1: It’s impossible to win contests you never entered.

  • dsliesse

    Anyone who thinks it’s not a scam must have a very strange dictionary!  As you say, there is no US Airlines (the logo, though, is very similar to the old Allegheny Airlines logo; Allegheny is one of several predecessors of USAirways).  They say you’ve won a contest you didn’t enter.  They say they’ve made multiple attempts to contact you.  In my mind, this goes beyond scam and is outright fraud!

  • TomBl

    Do a search on “US Airways letter” on YouTube.  There are a number of entries there that are apparently intended to distract people who would like to research this further. 

    Yes, it’s a SCAM

  • bodega3

    I once worked with the dumbest woman I have ever met.  Nice lady, but absolutely cluelss on everything.  I ran into her at the store one day and she told me they were leaving for Hawaii.  They opened an account at a local bank that was ‘giving away’ airline tickets.  To use the offer, you had to stay at a hotel that was on a list provided by the company working with the bank on this ‘free’ offer.  She told me the cost for the accommodations and they were paying an arm and a leg to stay at a 1 star hotel.  Pretty easy to see where the money for the tickets was coming from.  Since I met this woman when she briefly worked at a travel agency I was with (they fired her) I pointed out the set up on the ‘free’ tickets and the price for the 1 star hotel but all she could see were the 4 little words and believed she had scored a deal.  A fool and their money are soon parted!  Such suckers who fall for this!!

  • Rosered7033

    Received a mailer with much the same info except it had a Carnival Cruise logo, telling me I had won a “free” cruise.  Closer inspection (tiny lettering on the back of the stub) showed it was from a third party timeshare company.  Defintely a scam! 

  • Cybrsk8r

    What idiot voted “no”?

  • ExplorationTravMag

    Shaking my head…

  • LeeAnneClark

    The dude who sent the letter…

  • Raven_Altosk

    Oh, and I love messing with those people who call even though I’m on the DNC list. When I’ve got a few minutes to kill, I’ll give them some grief and return the harassment in various ways. 

    “No, I can’t tell you the answer to that question. I’m in witness protection and there will be federal marshals knocking on my door and yours if I do!!!!”  That one always gets them.

    Yeap, I’m evil.

  • amy thompson

    Most likely…. Scam

  • sdir

    However, keep in mind who’s making the call.  If you are, be careful because not all numbers are toll-free.  No sense burning up your own minutes and paying phone charges while you’re trying to stick it to the scammer.

  • LeeAnneClark

    OMG how funny – I did a similar thing once!  I had a Discovery Card telemarketer all up in a lather a few years ago when she called me right in the middle of dinner (in spite of being on the DNC list).  Ticked me off, so I decided to have a little fun.  I started screaming at her that I just KNEW she was Tony’s new girl, and Tony and his thugs better stay away from me because I’ll turn states evidence if they come looking for me, and did she have any IDEA what her new boyfriend was capable of?  The people he’d iced? 

    Poor girl got so up in arms she put her manager on the phone who spent 20 minutes trying to convince me he wasn’t one of Tony’s crew, and then I got even MORE freaked out, asking how they got my number since I’m in witness protection and if they could get my number, then TONY could get my number and Tony was gonna send one of his button men to whack me!  LOL I probably kept those poor folks on the phone for over an hour, having the time of my life.  I laughed until I cried!  And I used every Godfather cliche I could think of.  I think I even told them at one point to take the gun and leave the canoli’s… ;-)

  • flip44

    I got a “Free Cruise” call just the other day. Like Lee Ann’s comments, I, too, use it for my own amusement, bombarding her with idiot questions and got idiot answers.. I asked if there were any costs at all.
    “No, except for taxes, etc.” to the tune of $200 each ticket. The only thing that intrigued me to go to the hour of boredom, was a voucher for dinner at Olive Garden. I did attend one of these scams many years ago. I am well traveled, (around the world several times). There must have been fifty people there and I was amazed at how many were signing papers, having to put up several thousands of dollars. Their price for a New York to Paris ticket was more than I paid for an around the world ticket. Also noted here, they pick the accomadations that are basic to poor. 
    The caller said she would send me an email outlining “everything” she promise; never got it. No, I never attended. 
    Chris, you continue to do a great job in alerting us to these SCAMS.

  • photoohideustopublish

    It’s like the email my spam filter quarantined.  Give away a free copy of a book.  Click on the description of the book and the link goes to where you can buy a copy 1/2 off retail price.  Another link goes to where you can join an Internet FF club at three different price levels–which all get you the same thing you can get for free.  No mention of the free copy after you submit your personal information (sold to many other on-line solicitors?)
    You’re on your own–trust no one.

  • wiseword

    Who’s the 1%?

  • wiseword

    Who’s the 1%?

  • wiseword

    Who’s the 1%?

  • 46Shasta19

    I received one of these too, I took a look and gave it to my shredder.  

  • AgentSteve

    Hmmmm???  Did the three who voted NO actually mean to vote YES???  I hope that’s the case; otherwise, I’ve got some beach front property for sale in Arizona, that I’d like to talk to them about!

  • Daves

    Make that idiotS as of this comment. Amazingly 3 voted no.

  • Ren Luo

    Hello, I simply wanted to take time to make a comment and say I have really enjoyed reading your blog.  Shanghai Travel Guide

  • best deals all day

    I would be careful with this offer.
    Really enjoyed reading it.

  • Matt Pour

    Yes my friends i received that notice today i believed that i won the  ticket   but i went to the airline web site and there is not such thing    
    then i realized that should be scam then i check for that image on internet i find this web site i call the # but no answer hahaha almost catch me  

  • cubbyblue2

    I’ve decided to stay home so I have time to claim all the great prizes the hubby and I “win” every month and then resell them for a regular income.  We have both been notified that we have been chosen for free Ipods, trips and gift cards! After getting this letter today for the two free roundtrip tickets I realize we must be the luckiest couple on earth and no longer need a legitimate job.

  • FNTCaai

    My parents recently got one of these in the mail and actually called the number. They were told that they had to make over 45K a year in order to qualify for the offer.

  • Marc

    For the love of god my name and address was hand written on the envelope I received in the mail. Worst scam letter I ever got, they should be ashamed of themselves…

  • J

    Just got this exact same scam today (Sept 22). Signed by “Cathy Stein” a “Vice President”!   The “Handwriting” on the addrssed envelope is really a simulation.  No return address, but “postmarked” Phoenix

  • Tim Taylor

    Just got this letter yesterday saying the exact same things and to reply by Sept. 26, 2012.  I figured it was a scam and thought I’d see if anything similar was online…and here I am!  I vote SCAM!

  • JaeBae MzPebblez Lee

    I just received a travel check vouche in the mail yesterday from these a**holes.

  • Donald Vernon Adams

    don’t bother dialing the number on the paper you receive in the mail, it is b.s. and a total waste of you time!

  • Meisha Watkins

    Thank you for posting this. I live in Pittsburgh and also received this same letter a few months ago & ticket voucher in the mail yesterday. How do these people get your information when you’re registered on the DNC list?

  • Rep62ar

    I received the letter in a hand addressed envelope with no return address. I decided to call the number and pose as an investigator from the State Attorney General’s office. The “U.S. Airlines” representative became very rude, then hung up on me. I will be reporting them to the A.G.

  • Megan Rudd

    My husband just received one of these in the mail. I was online searching just to see who could have possibly gotten our address to send this. There is no return address, and my husband’s name and address is HAND WRITTEN!

  • B

    I actually received a $1400 check with my letter.

  • Rain421

    The one I got in the mail is made to look like it is from Priceline I’ve been selected to receive 2 round trip tickets on us airways, hotel stay with a major hotel, rent a car with Alamo, a 100 dollar gas voucher, and a 50 dollar hotel cash card. It is post marked west palm beach, fl. And they have attempted to contact me several times

  • Skeletronis

    I called using my google voice number and asked them a few questions…. First thing they wanted was my voucher number however I did not give them the information because I didnt want them to know they got a “hit” to my address. But I did ask her to tell me all of the questions she will ask me after that and she stated that she will not be asking for my social security number and that the main questions she will be asking me is that my salary is what determines if i am in the group of people they are targeting in order to get the trip. If i qualify they will let me have the tickets after attending a hour and a half presentation. Anyhow I said thanks for the info and hung up. That’s all the information i got. Nice to know you all have this post set up for people to research and talk about their experiences great idea!

  • JR

    These guys must go through a new VP every month. I just got the same letter today (Nov 7) and is signed by Jamie Cape

  • Bid-D

    Yay – I just got my letter too!!! SCAM is still running as of November 19th 2012 ~ 866-949-5317 ~ Cindy Marino is the new vice president listed…

  • Rusty Shakelford

    Scam, bigtime!!

  • beth

    I just received a check from US Airways for $1298.00. So they are now attempting to scam people with a fake check…FYI

  • Steve S

    Just got one with the AZ postmark. Of course it’s a scam and the 1.97% of those who don’t think so will help to support these scummy scammers. Please take any letter or package of this sort to the US post office. What these scammers are doing is a federal crime as it uses the us mail and crosses state lines.

  • Lugardo Sandoval

    Why doesn’t the government go after these people? They have been trying to scam me for almost 2 year and don’t give up how do I get these people to go away?

  • bodega3

    And you are? Discount travel clubs are scams so I guess you own one.

  • Kathy

    I got the exact same one last week but the vice pres is Jamie Cape!

  • Kathy

    Oh ya, and the phone number is 1-866-209-3308.

  • fran

    Why would anyone want to win anything from the crappiest airline in America?

  • Louis A. Iparraguirre

    Just received one. The award price is not $1398.00 value. Wow! inflation made it go up $100.00. I called US Airways, and the customer svce operator told me to trash it!!!! No such a promotion!

  • Louis A. Iparraguirre

    Just received one. The award price is NOW $1398.00 ……….

  • kgutah

    I just got the same letter from VP Shellie Mead. HAHA this company has a lot of VP’s or a very high turn over.

  • Sue Walker

    Just received my letter today and I almost fell for the scam. I live in the northeast and the temp is 32 degrees so when I open the envelope and saw two free tickets I was like Miami here I come! I knew US Airlines was not part of US Air but I called anyway hoping they would tell me how they got my name. The lady asked me if I was married, I told her no. And she said I was not eligible. Thank God. I’m in the habit of now checking on line to verify everything and that’s when I found the blog. The letter is signed by Jane Lyn 1-866-955-9082 and the amount is $ 1,298.00

  • mcarVA

    Yeah, I just got one. They say $1,398.00 with a number that starts with 855, not 866.

  • H Guthrie

    I got a letter on Friday, postmarked Tampa, Florida, giving a D Kline as VP. It read almost the same. I must respond by January 27th, it is worth $1398 for two roundtrip airline tickets in the continental US from any major airport and I did not enter anything either.

  • steph

    The one my husband received today was from Dana Kline. 17 days after the previous poster, and already a new VP! :O

  • Imabeliever

    Got one today from Dana Kline, 1-855-879-8217

  • berto

    Julie Lee on mine. All ladies I’ve noticed.

  • tim

    me too, Dana Kline.

  • Tiera

    I just received mine today postmarked Dana Kline, postmarked Tampa, FL!

  • Tiera

    From Dana Kline, sorry.

  • Scamalot

    Juli Lee again… what lucky lady will be the next VP??

  • Lu

    Just wanted everyone to know “Diana Kline, V.P.” still has her job as of February 1, 2013! Still scamming!

  • Marty

    US Airlines don’t even exist
    there used to be American Airlines and US Airways but now they are both joined together

  • Marty

    I received the voucher today 2/4/2013 for $1298 but I will try to have fun with those people too. I will try to scam them myself and try to call them to offer them a presentation and a voucher for $500 lol

  • P. Schwartz, WI

    I just received the same scam letter dated 1/28/13 from American Airways, the letter is word for word as the above letter, with a different phone number signed by Shea Steil, what a name that is, more like ‘she’s a steel’. You should know it’s a joke by the envelope, no return address, and a regular postage stamp, not a business rate postage mark on a company envelope.

  • fishpond

    I’m feeling shorted…my voucher was only worth $1298.

  • GP

    It is a scam based on the power of suggestion. First they use a logo that suggests that you are dealing with an actual airline company, for reassurance purposes. Then they tell you on the phone when you make your appointment that you will have to pay taxes and fees for the tickets, which sounds fair and is common practice for award tickets, but it’s the power of suggestion at work. When you ask for the free tickets at the end of the meeting, you get a mail-in form with an “application fee”. Some people, falling prey to the power of suggestion, may connect that fee with the taxes and fees they were told about earlier on. But that fee is going in their pocket and has nothing to do with taxes and regulatory fees. And before that you will have had countless opportunities to empty your pockets for joining their “travel club”.

  • Bill

    I realized it was a scam, but I felt obliged to call and waste as much of the representatives time as possible before hanging up. Everyone should do the same – switch off your caller ID beforehand though. ;)

  • chris smith

    I just got my letter and as of February 20th, the VP is still Dana Kline. This is definitely a scam! Their main goal is to get you to send $50 per ticket via certified mail, then they tell you that the mail they received from you was not certified, then they consistently tell you that the dates you picked are not vaild. Basically they are stringing you along until the time comes that the whole deal is “expired”. I had a friend who got taken for $100 and that just sucks. EVERYONE who gets something like this should check the internet first and then they will immediately find that US Airlines DOES NOT EXIST.

  • chris smith

    After reading all of the comments below, I can’t wait until they contact me by phone so I can have some fun. I think that it would be extremely fun to waste their time by asking stupid questions and then telling them that I am willing, after much careful thought and consideration, to plunk down $8,000 for their package and then to give them a debit/credit card number that does not exist. I really hope that they do contact me so I can have some fun!! Everybody who gets contacted by these people should do the same.

  • Anil

    thank you. I just got the same ‘award’ letter from “United Airways” from a Lea Kale, Vice President. ‘Please call me today at 1-866-816-4833’. Anyone want to have fun with them?

  • Larry

    Larry Lancaster
    Milwaukie Oregon

    Just received this scam in the mail. Since I have a recording machine it is almost impossible not to reach me. Exactly as described above with a slightly different phone # 1-866-723-6417 Signed by Vice President Joy Hill with some odd numbers at the bottom of the page W W – 83081

    Thanks for the posting!

  • Nobody

    For Pete’s sake! The logo on the letter I got was photocopied and in Black and White. Misspelled my name and said I must respond by 2 days ago! Also no return address or company logo on the outside of the letter. I don’t know how to look up a corporation in Arizona, but if somebody does, could they do it and find out if there is even a corporation with that name in Arizona? …or anywhere? Would love it if somebody who had the time/ money to pursue this to stick it to them where it really counts-in their wallets!

  • Naples, FL

    I just got mine today, 3/7/13, but dated 2/26/13, from same name & logo above, post marked Phoenix, AZ, with same $$, number to call: 866-349-0854.
    Signature looked like: Ian Cane.

  • MericR

    I love Google!!! Thanks for the update too, my fiance wanted me to call since we are getting married in a few weeks.. free honeymoon flight she said… scam I said.. sometimes she just needs to listen to the man!! ~_~

  • blah2

    what a douche the caller in that video is. The company might be disingenious in its sales practices – but it sounded to me like the company was fairly upfront what he’d have to do, and that he’d be responsible for taxes/fees and have to watch a presentation. I didn’t catch the company trying to put anything over on him. It is a scam well not really its more of a high pressure sales technique much like they use at resorts for timeshares.

  • Margaret

    It’s funny despite of so much information out there how many people fall for it. You are probable calling some place in Africa where USA don’t have any jurisdiction, all they need a an English fluent speaker to make you fall for it. Please to all of you reading, always google things first even if it looks coming from your mother. Stay safe and out of trouble.

  • Cynthia Honey Badger Davis

    A letter closely matching this description (the “U S Air Promotions” is most assuredly nowhere near professional quality letterhead, but rather simply larger font type than that of the text within the body of the letter) has just arrived in today’s mail delivery. Given the voluminous amount of similar scam mail in my Father’s mailbox, I fear this is the first of many more to come directed toward their “gullible old person” list, to which I’ve now evidently been afforded the unique privilege to have been included.

  • Cynthia Honey Badger Davis

    My Vice President is “Sue Dali.” My hunch is these are the actual names of the stay-at-home Moms who believed the “GUARANTEED! Work At Home & Get Paid up to $1872.00 EVERY Week, Just Like Me!!!” advertisement thumbtacked to the laundromat bulletin board and are likely not even receiving enough money from stuffing envelopes to recoup the $46 they’ve paid for each roll of 100 postage stamps. On the off-chance they get a mark, perhaps the phone bank boiler room slave will ask the victim to identify the “Vice President’s” name to confirm the validity of their letter so they can direct the $25 commission to the correct stay-at-home Mom.

  • Bill

    You people are all mistaken. These are promotions and not contests. If you read the letter or listen to the retard in the video its says “you have qualified to receive two round trip airline tickets” That letter doesn’t say “free” or “won” or “contest” anywhere. If you go to the promotion you receive the vouchers, its pretty simple. They are another from of a rebate, you pay a processing fee and your taxes and you get the face value of the ticket covered.

    Think about it. Why would a company spend money to mail you something, pay for someone to field your call, give you the address to where they are located and then schedule a time for you to meet them if it was a scam? So you can show up and argue with them? Anyone who hasn’t gone to one of these promotions needs to consider the fact that marketing promotions are real. Companies pay thousands of dollars to purchase incentive and pay marketing companies to get you through their door so they can earn your business.

    When you get something like this in the mail just ask the person on the phone two things. Will this cost me any money and am i guaranteed to receive my gift if I participate? If the answer is yes it should be a pleasant experience. If for any reason they tell you its a drawing, a contest or you need to give them payment information then its a scam.

    Don’t knock it till you try it, I’ve gotten airline tickets, cruises, and travel gift cards before simply for attending a promotion. Everything comes at a price (processing fees, just like a rebate) but you will get a deal in the end.

  • Carver Clark Farrow


  • Idiots

    No where on that letter does it say you “won” anything.

  • Giveitachance

    The fact you idiots get off calling people and wasting time at their jobs is pathetic. Get a life or a real job. These promotional offers work and there is no reason to make someones job harder because you believe all the shit you read on the internet.

    Read the letter carefully. No where on there does it say “won”, “free” or “contest”.

    Before you talk shit and jump on the bandwagon you should give it a chance.

  • Kay

    Yep, got my letter today from “United Airways”. I knew it was junk because of the way they spelled my name. They must buy mailing lists from other companies. My name was misspelled through a Comast Cable account and was never corrected, so obviously the cable companies sell your addresses.

  • Donna Nickerson-Ziegler

    Just got this in the mail today. Thanks for putting this info out there. Knew it couldn’t be true.

  • Molekricket

    I just got my US Airlines scam offer the other day! I am pretty concerned who was it that sold my info to them to begin with! …or where did they get it from in the first place?!

  • bill

    I just got one. It had a new number 1-866-324-4880. I have till May 1St. The two tickets are supposedly worth $1,350.00.

    Red flags: no return address other then post mark of Phoenix ,AZ. They have the vice president of US airlines signature. I looked up the name of the VP of us airlines and they got it wrong.

  • LadyBug

    My mailing is a fold over letter open along the perferation….no ‘real signature’ to feel….. There is a sucker born every minute.

  • CartierBesson

    he sounds like an indian

  • $27197450

    There’s more to this. This is a front by debt collection agencies to try to collect more information.

  • mzglorybe

    The same offer is coming this month of May 2013, from a company now called USA Airlines. They actually send you what looks like a check with a logo that says “fly the US skies.” and the bank they use for their check is our of Port Orange FL

    I did not call the toll free number. If it sounds too good to be true, it usually is.

  • Tammy

    This is a total scam! All it is a travel agency trying to sell airline tickets to a destination where you want to go on vacation. After doing much investigation on what the FREE TICKETS are they are not free tickets but they are really just trying to see if they can give you the best deal they can for whatever destination you want to go on vacation. After speaking to them and asking certain trick questions I came up with what their sales technique is they try to get you the cheapest way to travel via airlines that is why they ask you if you have a credit card because of course you have to pay taxes, etc. so there are no FREE TICKETS anywhere and the supposedly “US Airlines” logo is no longer in business and had no idea that this company called “Featured Travel” was using a logo similar to their old name. So buyer BE AWARE!!! there are no free tickets awaiting you and they have not tried to call you to give you these tickets as there are no tickets just a long 90 minute sales pitch awaiting you to listen to their sales pitch. I almost feel for It to but I always do a little investigation before I go somewhere I know nothing about and give up my time when the little bells and whistles go off in my head saying something is just not right with this and my bells and whistles were right. DON’T GO! I hope I save someone from a wasted afternoon of BS.

  • Elizabeth Licitra

    We received a letter today; hand addressed and signed. We had to do a double take and I even wet my finger and smeared it across the pen to see if it would blur. If you have to go through such means to sell your service, tells me there is something seriously wrong with your product. And, no, they never tried to contact us. Why would i want to waste a moment of my time with such dishonest/deceptive individuals?

  • anne shirley

    Ok, so thinking we could give free tickets to a missionary to use, I called the number. Feel like an idiot now after reading all this. The only info I gave was one of our email addresses. Do you think that the awful travel sales pitch is the worst that they will do or am I going to have my identity stolen through the email?

  • rdiioia

    I just received the same letter. I find it hard to believe the amount of money some people will spend trying to trick people.

  • archtype

    There is a US Airways based in the Phoenix area, which is a legitimate major airline, in the process of merger with American Airlines, and not the subject of this scam

  • robh

    Still Going, Keli Cole on mine.

  • robh

    Hand written will get a lot of people to open it vs. laser printed. Learned that in sales class 101.

  • Lala

    The scam continues. I received a letter in the mail today. First sign not on a company envelope and the letter head would be more detailed if real.

  • Kathy

    Received one on May 25, 2013. Held onto it because I wanted to verify the airline name. Just got around to it today and found this article. My first instinct was always that it was a scam. If it sounds too good to be true, it probably is.

  • Not Scammed in PA

    July 10, Just received the same letter for an agency in PA.
    I tell her US Airlines is not a real airline. She says, “Yes it is”. I hang up.

  • KewlDawg

    I just received such a letter today. No return address, but the postmark on envelope is Phoenix, AZ.

    How come our officials are allowing this scam to continue?

  • Scammy

    Got mine today (7/11/13),Juli West on mine!

  • Scott Dennis

    I just got this same letter today, it is dated for July 15th 2013 and says I must respond no later then july 24th 2013. The letter reads the same except mine has a retail value of $1,198.00 and the phone number is different, it says to call me today at 1-866-297-7171. I say this is a scam. True they haven’t tried to contact me either until now. So what are they talking about. Any of us try a letter like this they would lock us up in jail, yet this guy it seems can continue this crap. The above is from 2012 and here it is 2013 that I get it. Gees.


    I got the same letter. Has to be a scam. I would kill them if I had their address. this crap has to stop.Came from Phoenix. I might still seek revenge to protect morons who buy into the scam.

  • Kyle

    I would like to inform everyone on here that it is a scam I used to work there the actual company name is tier 3 it’s located in Scottsdale Arizona it is a true scam they will feed you a bunch of bullshit and the tickets you will never receive

  • bettydog

    Here’s one good sign it’s a scam: I got one in the mail today addressed to my husband… who has been dead for the last five years. They wrote, “We have tried contacting you several times without success.” I’d love to hear how they managed to pull it off if they ever did successfully contact him!

  • Stacy

    I received one that says American as the logo. Luckily, when I went to the hotel (could have really used some airline tickets), they turned me away because hubby couldn’t make it. Dodged a bullet there :)

  • janscholl

    I just got one today from US Airlines and had all the major (real) carriers listed under it. and it also included 2 nights at any Marriot Hotel. What a deal. Not. From Tampa BTW.

  • Some Guy

    Thanks for posting this—I received a similar letter in the mail today and my BS alarm started sounding immediately, and it was nice to be able to confirm my hunch online. Glad to see that other folks out there see through this . . . and that my BS alarm is apparently pretty well calibrated.

  • Steve

    Just got one today. Word for word as above. Signed by Mia Hale. Good for $1229 value ( the price of tickets must have went down!)

  • At Nashville

    Is there a governing body I could report a letter exactly like this to? It seems that there could be legal action for fraud or deceptive practices.

  • FAS

    As of 10/01/13 – Tina Dun, VP – “handwriting” on envelope and signature are computer generated in two tones of blue ink; single, non-indicia stamp (a usually used, official type of bulk-mailing postage) on envelope, same wording in letter as above… different people in household also got two other letters earlier than today that had same letter content, but with a different, non-existing airline title and logo (logo was taken from a now-closed airline)

  • Jan

    Just got mine in the mail US Airlines Award Notification. This time they are based out of Scottsdale Az. and their number is 1-866-996-3353. Check amount $1,229.00. Yeah right!

  • Moirla

    well, it depends on your definition of a scam. It is a scam in the general sense that all is not as it appears, because they are hoping to sell you something rather than give you something.

    However, my concern upon reading the letter was that it was actually a phishing attempt and that any information that I provided by even calling the number might legitimize me as a target for identity theft and the like. If that is not actually the case, then I can see why some people might have voted no, while agreeing that it is definitely a waste of time, paper, and postage.

    (I abstained from voting)

  • Trololol

    I got this and I called because they kept sending the same letter. They want you to sit and watch a vacation presentation. Once you watch the presentation, you get your vouchers. I’ve done one of these before and they are NOT fun!!!

  • Tim

    I got one today in the mail. I already knew about this scam. There is NO company named US Airlines. No matter what else they say in the letter or on the phone… a pitch that starts with a lie doesn’t turn out well in the end. The envelope looks hand written, but if you look closely it is just a hand-styled font. This one had the toll free number 888-965-1584 on it. (From Monika Boggs, VP)

  • Space King

    Got one under the name ‘TravelRewards’.

  • Zane Barnes

    I got one too. I called them and signed up for a meeting at which I would get my free tickets and free hotel coupons.

    When my adult son and I arrived at the hotel conference room for the meeting we were surprised to see probably 50 other people already there. I had no idea that there was this much luck to go around. Everyone was happy and laughing congratulating each other on their good fortune. At 7:30 sharp a rather oily looking very large man with a number of large rings on his fingers called us to order. He told us that we were in luck and that he had a number of colleagues in near by rooms where we could meet privately. It was great.

    My son and I went to our appointed room and met with a rather odd young man that seemed to be one of those gender confused people you hear about. He said that he was under time pressure and wanted to get right to it. Did we want to buy some timeshares in Venezuela? Along with the property came some free tourist class tickets on a small Venezuelan airline-Payaso Loco Airways- that wasn’t yet authorized to fly into the United States but we could make the connection in Tijuana, Mexico International. It sounded good to us.

    We put down $5000 and they discounted the total cost by crediting us with $1400 in freebies. I’ve never hit the jack pot before.

    We went to the hotel bar to celebrate. After a few drinks the fellow we had dealt with came in to have an after work drink. After a few drinks he began laughing at us for having bought his pitch. I knew he was just kidding but my son took him seriously. He gabbed the guy by the front of his suit and slapped him until he wet his pants. It was kind of embarrassing but you know how it goes.

    Anyway, the oily guy came into the bar about then with a brief case containing all the evening’s receipts (we later learned). He threatened my son. I have to admit that my son is as strong as an ox and about as smart as one too. Before the fellow could draw a pistol that protruded from his waistband my boy grabbed it way from him and in the confusion fired four shots in self defense-one into each knee and each elbow. It was just happenstance. The sheriff came in minutes and took the fellow away for being a public nuisance. I should mention that the sheriff is my cousin Elmer. When we got home we discovered that the brief case contained over $60,000 in cash. We bought a time share from another company.

    It really was our lucky day. Maybe you’ll have good luck too. You should try it!

  • Harvey

    I just booked my flight. I’m using it to fly to a city within the Continental USA (I’d tell you which one, but I don’t want to mess up the super deal I have when I get there) where I’ve booked my room at the Mariott right next to the Nigerian prince who is transferring over a million dollars into my bank account just for helping him get his remaining millions out of Nigeria. I’m rich and I’m getting a free trip. Life is good!

  • Turkish

    Just got one with the same wording but this time no VP :(. Elise Warren is just the Guest Services Manager.

  • anen

    omg I’m from Socal and we just got one in the mail!!! It was addressed to my dad xD which is funny cause the only planes he books are Mexican airlines off Tijuana xD so I don’t know how he was able to get this “award” so that was a red flag right their LOL so I googled “US Airlines” and found this blog HA

  • Tony G.

    You may be smart enough not to fall for the scam, but you are still an idiot if you waste your time calling just to waste their time or blow an airhorn…idiot…it is YOUR TIME TOO!

  • Steve

    These jackasses sent me a letter awarding a trip. I checked zip code where it was mailed from in Arizona, but for fun I played along. Oh tell me about my free trip, she says office is located in
    Mansfield, MA then why is the letter coming from zip code 85026? That’s not Mansfield, MA.
    I said is the crap a timeshare she said no, I told them to take my name off your bullshit list!!!

  • Rachel Mandell VanDemark

    The best thing I have found that I can do in this situation is say “my husband won’t come, but I might be interested.” They WILL NOT sign you up if your spouse doesn’t come. I have gotten removed from lists because of that. They also won’t give you your “prize” unless you bring your spouse.

  • jayelgee1

    I knew it was a scam immediately. Just got one, so I guess this merry-go-round of scams never ends. Wouldn’

  • Adam Woodworth

    In a traditional sense the call sounds legit on the fact that no phishing took place during the call. The company requested the caller to come in for further details. The caller even asked if he could provide info and the company politely declined. Do I believe that this is a sales tactic to lure gullible people to buy a product that they don’t really need, yes. But this is far from a scam in the typical sense of identity theft. It is however probably a pyramid scheme on the part of the company which the employees are paid on commission thus forcing them to push a scripted open ended rebuttal style sales pitch which makes the buyer feel like they have won something they really didn’t (rather their prize is tacked on to the travel agencies fees once the individual buys the product.) Fortune 500 companies do this all the time. That is why they are always in Forbes Magazine… it is theoretically selling someone’s own money back to them at a ridiculously high interest rate. Fortunately for them it works… I would imagine it is one of those get rich quick pyramid schemes where the person selling the product is more clueless than the person they just sold the product to. (Seller is probably making a10% interest on commission but will weed through 300-400 phones calls before making a single sale…

  • KRMeacham

    FYI – thank you for the article, I just received a letter titled “Fly a US Airline” with virtually an identical message – forewarned, forearmed. Needless to say, I won’t be calling.

  • Ty Ellison

    I just got this letter in the mail, and my spider senses automatically went to tingling. I go to Google, and my suspicions are confirmed.

  • ken

    My dad just received one from US Airlines dated April 23rd, 2014. No return address, no date on postmark, the “stamp” is dated 2007 and is actually OVER the postmark which is 73125 (Oklahoma). Hard to believe the post office would even deliver. Same B.S. for 2 roundtrip tickets up to $1,450.00. The Vice Presidents name is Coreen Hayes, phone #1-844-334-4980. SOOO many red flags! SCAM!

  • Tiffany Ciafre

    i got the same letter but it was from compair

  • Right Wired

    This is making its round again.

  • CTYankee

    Two-plus years later and they’re using the SAME SALES PITCH!

    I just played the same game. Made the appointment. Let’s see what happens when I no-show???

  • CTYankee

    AFAIK, they’re just trying to get my wife and I out of the house so they can sent a clean-out robbery crew to my home while we’re sitting in a long and boring high pressure presentation, almost an hour away.

  • Kestrel

    Just got THE EXACT SAME letter today! This one had the “expensive” tickets worth $1450.00 (LOL) and the number they used was 844-824-4462.
    It’s still a scam 2 years later. Hate these people.

  • Kestrel

    Actually, I bought a set of pans at Williams Sonoma and they had added a subscription to their magazine which was having a contest. They contacted me for WEEKS saying I won something. Finally the guy left a message saying that he KNOWS I think it’s a scam but it really wasn’t. He gave me his email, phone numbers s, etc and said I won because of that entry from the magazine. I was determined to sack these jerks so I employed my lawyer and….it turns out I won $2500. I never would’ve known if I hadn’t gotten so mad that I hunted him down.
    Who knew?

  • LOLO

    Just got my letter today. Glad I have sense enough to google. Thanks for the heads up. Never forget: If it’s too good to be true, it probably isn’t.

  • insulationman

    I just got a “Travel Voucher Check” for $1,325.00 from these folks. The shredder enjoyed it.

  • stillmanann .

    Thank you for the info! I thought it was real at first as well, but when I went online realized it should be US Airways.

  • Barb

    Now it’s Angela Berry, Customer Relations Manager. Must have riffed all those Vice-Presidents! Times are tough even in the scam business, lol

  • King Lou

    I just got the same letter. US Airlines, etc.. The scam continues. Signed by Michele Jackson. Customer Relations Manager.