TSA’s mission is to ensure the security of the traveling public by preventing terrorist threats from entering the transportation system. Many TSA employees are able to administer emergency aid because they are independently trained, perform volunteer work in the emergency medical field, or had previous careers in the emergency medical field. TSA recognizes the value of having employees who are trained and certified as EMTs or first responders should an employee or member of the general public have a medical emergency. TSA has issued direction that allows employees to act as Good Samaritans.
TSA employees have responded to incidents of medical distress and TSA recognizes their quick response, skills, and dedication to helping others during these critical times of need.
Why do TSA employees have to ask for permission from a supervisor before helping someone who is having a medical emergency?
When responding to a medical emergency while on duty, TSA officers are to inform their supervisors nearby, in order to quickly adjust staff and ensure a security vulnerability is not created. Often, supervisors are aware of which members on their team are trained to respond to medical emergencies and support their workforces when a crisis situation occurs.
Why not cover a TSA employee for medical or time loss when they’re helping a passenger or co-worker in need?
TSA employees can file worker’s compensation claims if desired after responding to a medical emergency. Any claim will go through the standard adjudication process.