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Daily musings from Christopher Elliott.

If your name isn’t on the wall, here’s why it should be

Is your name on the wall? If you’re reading this, then it should be.

Here’s a new customer service award you’ll actually use

You don’t have to click around too long online to find an award. They’re as common as pop-up ads — […]

Is it time for minimum airline seat standards?

It’s not your imagination. Airline seats are shrinking.

Today is your day

If you’ve ever read something useful on this site that allowed you to make a more enlightened consumer purchase, today […]

These travel double standards have gotta go!

You break it, you pay for it. Unless you’re traveling. If they break it, you pay for it, too.

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    Join the cause and get a set of wheels for the weekend, new luggage … and more!

Join the cause and get a set of wheels for the weekend, new luggage … and more!

You’re the reason I publish this consumer advocacy website. And twice a year, I share some of the love by […]

Don’t you dare read this story!

They don’t want you to read this. They don’t want you to get involved. They want you to be ignorant.