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    Why your next airline ticket purchase should be like buying a car

Why your next airline ticket purchase should be like buying a car

When Loren Witkin says that he shopped around for a new car, you can take him at his word.

How to navigate the child-unfriendly skies

What is it with airlines and kids these days?

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    What to do when things go “awry” with your Hotwire booking

What to do when things go “awry” with your Hotwire booking

Elsa Chung’s Hotwire booking goes “awry” after her promo code doesn’t work and the hotel isn’t what she expected. What […]

Four months of emails are MIA — what should we do?

Gavin Sullivan’s parents are missing four months worth of emails, and they think Comcast is to blame. What should they […]

Is Global Vacation Network trying to scam us?

The postcard in our mail looked authentic — a “parcel” notification from an overnight delivery service. It was addressed to […]

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    Well, it’s not quite a full refund, but it’ll do — or will it?

Well, it’s not quite a full refund, but it’ll do — or will it?

After Cathleen Kirk flew from Oakland to Washington for a funeral in April, she noticed something unusual: Her online travel […]

Are your travel standards too low?

Thanks for reading Elliott’s Email, my weekly newsletter. I’m so¬†grateful for your support – without you, none of the advocacy […]

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