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What happens when those hot summer deals evaporate?

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    No “low” fare guarantee at United Airlines – plus, they’re rude!

No “low” fare guarantee at United Airlines – plus, they’re rude!

Sometimes, you can eyeball a case and know almost immediately: This guy doesn’t have a snowball’s chance.

How airlines plan to have their way with fare disclosure

The U.S. House of Representatives’ suspension calendar is an unlikely ground zero for a midsummer battle over airline ticket advertising. […]

What are the little secrets your airline keeps?

How often is your no-name regional airline late? How many bags does your “ultra” low-cost carrier lose?

Delayed on Alitalia, but where’s my check?

Neil Kyle is bumped from an Alitalia flight and then given the runaround when he asks for compensation under

Help! CenturyLink sent me a modem I didn’t want

When CenturyLink sends Mark Schrader the wrong modem, he calls for help. Is anyone listening?

“I am afraid we are victims of a scam”

Lynda Shirley thinks she’s been scammed.