Quantcast

Double-booked on Orbitz – but why didn’t they tell me?

Chuck Harding accidentally made two reservations when he booked a trip from Chicago to St. Louis last year. He thinks […]

You’re almost there!

We have 10 days and $2,750 left to meet our October fundraising goal – your fundraiser.

  • Shutterstock
    Permalink ShutterstockGallery

    They didn’t keep their published schedule – why do we have to pay?

They didn’t keep their published schedule – why do we have to pay?

It is perhaps one of the most glaring double standards in the travel industry: An airline is under absolutely no […]

  • Shutterstock
    Permalink ShutterstockGallery

    Why the travel industry’s favorite new word is “no” – and what to do about it

Why the travel industry’s favorite new word is “no” – and what to do about it

The travel industry’s favorite new word seems to be “no.” Sergio Lopez knows that. So does Melanie Channick.

  • Shutterstock
    Permalink ShutterstockGallery

    Trouble on the road? Maybe the government can help (seriously)

Trouble on the road? Maybe the government can help (seriously)

Donald Lessard did a double take when he saw the name on his airline ticket: “Donald Jeffries.”

  • Four seasons
    Permalink Gallery

    No, you probably can’t afford this – but pay attention, anyway

No, you probably can’t afford this – but pay attention, anyway

The largest Four Seasons hotel in the world opens today in Orlando, and since I live in Orlando, I’m here […]

  • Shutterstock
    Permalink ShutterstockGallery

    My infant daughter doesn’t have a ticket – who’s responsible?

My infant daughter doesn’t have a ticket – who’s responsible?

Allison Ruark’s infant daughter doesn’t have a ticket. Who’s responsible for this mess?

Question: Earlier this year, I booked