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    I’m giving away $500 in HotelPower credit – here’s how to qualify

I’m giving away $500 in HotelPower credit – here’s how to qualify

Can you feel the excitement building? Every day during our October fundraiser, I’ve been giving away luggage, books and other […]

Hey Verizon, what happened to those discounts you promised?

Verizon promises Allen Myers $35 in monthly discounts on his bill, and he has it in writing. So why

Listen up! The best is yet to come

If you’re tuned in to your public radio fundraiser, this is about the time of the month you start getting […]

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    Can you handle the truth about shrinking airline seats and baggage fees?

Can you handle the truth about shrinking airline seats and baggage fees?

“I am so tired of consumer reporters complaining about the size of the seats on a plane,” an email from […]

If your name isn’t on the wall, here’s why it should be

Is your name on the wall? If you’re reading this, then it should be.

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    Honest passenger withdraws complaint after reviewing her paperwork

Honest passenger withdraws complaint after reviewing her paperwork

Janice Batchelder contacted me recently to ask for help with a Princess Cruise case — and then, after some consideration, […]

Here’s a new customer service award you’ll actually use

You don’t have to click around too long online to find an award. They’re as common as pop-up ads — […]