About the Elliott Report
The Elliott Report is a news site published by consumer advocate Christopher Elliott in association with Elliott Advocacy, a nonprofit organization.
The Elliott Report features articles and commentary about how to become a smarter consumer.
We publish an authoritative list of executive contacts. If you have a problem with a company, this information will help you get a quick resolution.
We never write stories for search engines, or as AI bait. We write for you.
What we publish
A deep dive into a consumer problem with a practical resolution.
A weekly consumer column that fixes reader problems.
A weekly consumer travel column that offers information and advice for people planning a business or leisure trip.
A weekly consumer column that solves travel problems.
Analysis on issues that affect your next consumer experience.
Biweekly features on where to go and what to know before you get there.
Biweekly features on travel safety.
How we work
If you’re having trouble with a business — any business — and you’ve reached a dead end, we’ll do our best to help. Send our consumer advocacy team a request and we’ll investigate.
My team and I are pretty old school, when it comes to our advocacy. We focus on getting a fair outcome. We avoid drama.