Just who does the TSA think it is?
Hardly a day seems to go by that I don’t get a complaint about the Transportation Security Administration.
Hardly a day seems to go by that I don’t get a complaint about the Transportation Security Administration.
Here’s an unusual case with an equally unusual resolution. It involves two Lufthansa passengers, and FDA-approved portable oxygen concentrator and EU airline passenger law.
It seemed eerily familiar: A JetBlue aircraft, a freak storm, passengers stranded on an aircraft for hours — and all happened near the media capital of the world.
As Joyce Dunne was checking out of Disney’s Grand Floridian Resort & Spa in Orlando recently, a cast member slipped her some bad news: Her Honda minivan had been damaged by the parking valet.
Rochelle Peachey is no stranger to high taxes and fees on airline tickets. A frequent flier between Miami and London, she routinely sees government charges that double the price of her ticket.
Whenever I hear from someone like Angela Wright, I can almost predict the TSA’s knee-jerk response to her complaint.
I‘ve already written about Southwest’s new restrictions on credits. Well, passengers haven’t exactly warmed to them and other policy changes.
“As a proud American, I served my country with loyalty and dedication in the aftermath of 9/11 by joining the TSA and the fight on terror,” the letter begins.
Jeffrey Grim can’t make a connection in Brussels because of an error made by his online travel agency. In order to fix the problem, he racks up $378 in phone bills. Should the company cover his expenses?
Sometimes, even death isn’t a good enough reason for a refund.