Ridiculous or not? Going out of your way to avoid planes
We’re a nation of drivers, no doubt about it.
We’re a nation of drivers, no doubt about it.
It was supposed to be the vacation of a lifetime for Johanna Robles and her extended family of 19, which included her husband, children and grandchildren. But when she tried to book the “Great Rivers of Europe” tour through Grand Circle Travel, the experience was less than great.
Whenever I get complaint like Ashish Kapila’s, my first reaction is, “Oh no, not another laundry list.”
Karen Johnson gets some bad news from her hotel just before she checks in: There’s no room for her. Instead, she’s sent packing to an inferior motel, and when she complains, she’s mailed a form response. Now what?