I can’t use these Southwest Airlines vouchers — how about a refund?

Kristin Long can’t use her Southwest Airlines vouchers because of a permanent medical condition. Can she get a refund? Read more “I can’t use these Southwest Airlines vouchers — how about a refund?”

Hey Delta, where are my vouchers? Delta, are you there?

Adam Burstyn thinks he’s doing Delta Air Lines a favor by driving to Atlanta to catch his flight to Miami. But Delta isn’t doing him any favors. Can this trip be saved? Read more “Hey Delta, where are my vouchers? Delta, are you there?”