Think that free trip insurance is all you need? Think again

When Monique Tubb’s adult daughter injured herself while vacationing in Colorado, she canceled the rest of her trip. Tubb was confident that her UnitedPlus Explorer card’s free trip insurance would cover all the additional expenses.

It didn’t. And now Tubb wants to know why the insurance company hasn’t paid her full claim. Read more “Think that free trip insurance is all you need? Think again”

Didn’t buy a trip insurance policy? Chase might have you covered

Sheri Schmidt’s husband suffers a massive stroke before their nonrefundable flight to Brazil.  Unfortunately, she didn’t purchase a trip insurance policy. JustFly informs her that a refund is not possible and that there will be hefty change fees associated with these tickets. But hold on — could her Chase credit card provide an answer to this problem? Read more “Didn’t buy a trip insurance policy? Chase might have you covered”

Here’s why a $16,000 luggage reimbursement claim will always fall flat

After her recent flight on Interjet, Lynda Leibrock discovered that unidentified “airline goo” ruined three pieces of her luggage. She hoped the airline would quickly pay her luggage reimbursement request– all $16,000 of it.

Things didn’t work out the way she had hoped.

Read more “Here’s why a $16,000 luggage reimbursement claim will always fall flat”

Help! My trip insurance company won’t pay to bring my husband’s body home

After Talor Min’s husband dies during a trip to Malaysia, she files a claim with her trip insurance companies for the repatriation of his remains. One year later, she’s still trying to get her money back. Read more “Help! My trip insurance company won’t pay to bring my husband’s body home”

Here are the best travel insurance companies

Barbara Goldsmith and her husband are planning a trip of a lifetime to Alaska this year. The couple, both in their 70s, are “healthy and active” — but they’re also worried. What if something goes wrong while they’re away? Read more “Here are the best travel insurance companies”

When should you call your travel insurance company?

Pamela Mazerski didn’t wait to call her travel insurance company until she had to file a claim. Read more “When should you call your travel insurance company?”

Insider tips for avoiding a pre-existing insurance trap

Pamela O’Meara narrowly escaped the pre-existing conditions trap.

Oh, you know the trap. It’s the one where your insurance company tells you the policy is no good because your medical condition existed before you bought the policy. Yeah, that one. Read more “Insider tips for avoiding a pre-existing insurance trap”

What to do when travel insurance doesn’t work

Travel insurance doesn’t always work.

There, I said it. Read more “What to do when travel insurance doesn’t work”