Think that free trip insurance is all you need? Think again

When Monique Tubb’s adult daughter injured herself while vacationing in Colorado, she canceled the rest of her trip. Tubb was confident that her UnitedPlus Explorer card’s free trip insurance would cover all the additional expenses.

It didn’t. And now Tubb wants to know why the insurance company hasn’t paid her full claim. Read more “Think that free trip insurance is all you need? Think again”

Let’s hear it for the travel fakers

Let’s talk about travelers who feign injury, illness and even death to get preferential treatment: the travel fakers.
Read more “Let’s hear it for the travel fakers”

American Airlines told me the fare was $169. Then it charged me $1069

Dale Allen and his girlfriend are looking forward to a tropical vacation in Cancún. Unfortunately, they arrive at the airport too late and miss their flight. Wanting to leave immediately, they buy one-way tickets at the American Airlines counter. Allen is sure the agent said that the tickets cost $169 each — so why is his credit card charged $2,400? Read more “American Airlines told me the fare was $169. Then it charged me $1069”

A stranger on my bus tour made me sick. Can I get a refund?

Gayle Hackner took a Trafalgar bus tour throughout Spain and Portugal for 13 days. During that time, she was disgusted that a man and his young son in adjacent seats appeared to be sick. Their constant coughing irritated her. But the last straw came at the end of the tour when she woke up sick herself. Now that she’s home, she wants to know if Trafalgar owes her a refund for this unpleasant bus tour. Read more “A stranger on my bus tour made me sick. Can I get a refund?”

A berry good time in Southern California, Temecula edition

Temecula may be one of California’s best-known wine regions, but I’ll always remember it for something else: the fresh fruit we harvested on a recent visit to this out-of-the-way Southern California destination. Read more “A berry good time in Southern California, Temecula edition”

Rudeness runs rampant for travelers. Is it your fault?

It was a random thought at the end of a recent column about unfriendly TSA agents. “I wonder if the rude agent is a reflection of an even ruder traveler,” mused David Kazarian, a pharmacist from Tampa.

It started a debate with a real purpose. Read more “Rudeness runs rampant for travelers. Is it your fault?”

How about a refund for these downgraded seats, Qantas?

Stan Shopa is disappointed to miss his Qantas connection from Los Angeles to Melbourne. The airline rebooks him on a flight the next day. Unfortunately, he soon discovers that he and his wife will be sitting in downgraded seats for the 17-hour flight. Shouldn’t he be entitled to a price adjustment? Read more “How about a refund for these downgraded seats, Qantas?”

How early should you get to the airport? Here’s the answer

Want to start an argument? Tell your travel companion you won’t be arriving two hours before your flight.

Go on, try it. I’ll be right here. Read more “How early should you get to the airport? Here’s the answer”

Travelers, here’s what to expect in 2018

Fellow travelers, it’s not too soon to start thinking about your 2018 itineraries. Read more “Travelers, here’s what to expect in 2018”