Harsh fact: If you don’t bring the correct ID to board your next cruise, you’ll just be cruising back home. Unfortunately, Charishma Motwani and her family recently experienced this awful scenario firsthand. As a result of documentation confusion, they shockingly were left behind, standing on the dock as NCL’s Bliss sailed away without them.
Motwani says Norwegian Cruise Line is responsible for the mistake that caused her family to miss their much-anticipated cruise. She believes the cruise line owes her a do-over or a refund for their lost vacation.
And once you hear the facts of her tale, you just might agree. (#9: Counting down the top stories of 2019 at Elliott Advocacy) “This family got left on the dock! Is the cruise line responsible?”