Can the Palladium Travel club just refuse my refund like this?

Charles Berger’s dreams of a future filled with fun family vacations prompted him to invest in the Palladium Travel Club. But now those dreams have turned to nightmares as he tries to sift through all the additional fees and blackout dates. Will he ever be able to enjoy his “investment”? Read more “Can the Palladium Travel club just refuse my refund like this?”

My mom died before I could visit, and JustFly won’t help me get a refund

Winnie Lanoix’s mother dies before she can visit her in Fort Myers, Fla. But neither her online travel agent, JustFly, nor American Airlines, will refund her fare. Why not? Read more “My mom died before I could visit, and JustFly won’t help me get a refund”

My hotel in San Juan closed after the hurricane. Why won’t American Airlines Vacations offer a refund?

Nona Novak’s vacation to Puerto Rico is disrupted when hurricane Maria shuts down her hotel. Why won’t American Airlines Vacations refund her trip? Read more “My hotel in San Juan closed after the hurricane. Why won’t American Airlines Vacations offer a refund?”