Vivienne Pearson’s airline seat — the one for which she paid an extra 40 pounds — doesn’t recline. A flight attendant promised her a refund, but now the airline is balking. “I paid extra for my British Airways seat, but it didn’t recline”
Shelley Benjamin thought she’d paid $99 for an aisle seat reservation on a Swiss flight to Zürich. But then she tried to find room for her baby. “Why did I pay Swiss an extra $99 for a middle seat?”
The travel industry seems to always have its hand out — sometimes literally. “These are the most outrageous travel fees”
Flying with a disability is never easy, but in the past, airlines have lightened the burden a little by offering passengers such as Scott Nold advance seat assignments. “As airlines try to monetize seat assignments, are disabled passengers being left behind?”
Sometimes, when a traveler asks for help, your best response is to listen.
“Should airlines charge more for a seat assignment?”
If you find yourself holding a reservation without confirmed seat assignments, like James Dobson did, here’s how to fix it.
(No, not that James Dobson.)