REFUND PROBLEMS

Patty Eggen is upset. She's been waiting for a refund from Alaska Airlines for 3 months. So how long does it take to get a refund during the pandemic?

How long does it take to get a refund during the pandemic?

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Patty Eggen is upset — and she wants to know if she’s being too patient. She booked an Alaska cruise this summer and canceled it months ago. Her cruise fare refund from Norwegian arrived in early July. But her airfare refund from Alaska Airlines is still missing in action. And she’s wondering: How long does it take to get a refund during the pandemic?