Would you rely on a stranger’s advice about the required ID you need to board your next cruise? Salvatore Friscia says he did, with devastating results.
While planning a vacation aboard Carnival’s Pride, Friscia claims an unidentified phone agent gave him the wrong information about documentation requirements for the cruise. That guidance led him and his wife to show up for the cruise without the correct ID. As a result, the Friscias were denied boarding the ship and missed the trip entirely. Read more “Never ask a stranger what ID you need to cruise. This is why”
Harsh fact: If you don’t bring the correct ID to board your next cruise, you’ll just be cruising back home. Unfortunately, Charishma Motwani and her family recently experienced this awful scenario firsthand. As a result of documentation confusion, they shockingly were left behind, standing on the dock as NCL’s Bliss sailed away without them.
Motwani says Norwegian Cruise Line is responsible for the mistake that caused her family to miss their much-anticipated cruise. She believes the cruise line owes her a do-over or a refund for their lost vacation.
And once you hear the facts of her tale, you just might agree. (#9: Counting down the top stories of 2019 at Elliott Advocacy) Read more “This family got left on the dock! Is the cruise line responsible?”
Getting hurt on a cruise can lead to sky-high medical bills, missed adventures and other expenses. Virginia Casady knows. Last year, she suffered a terrible injury aboard the Viking Sun. That injury led to a sudden, premature end to her 120-day, $80,000 round-the-world cruise. Read more “An injury forced me to leave the cruise. What happened to my $ 62,000 claim?”
Maybe you’ve chosen to fly on the day of your cruise and things went off without a hitch. But for Tom Watson and his wife, that’s a gamble they lost. A series of fiascos led Watson to arrive at the cruise terminal without a passport — for a journey to Cuba. With just minutes to look for the document, time ran out and they missed the cruise. Read more “This is what can happen when you fly on the day of your cruise”
When a couple is involuntarily removed from their cruise halfway around the world, does the cruise line owe them compensation?
That’s William Coates’ question. Holland America booted him and his wife from the Westerdam in Korea just days into their 14-day cruise. Now he’s out thousands of dollars and he wants Holland America to pay. Read more “This is how they got removed from their cruise (with no refund)”