What if you need special help from your cruise line? What should you do?
That’s the situation posed to the Elliott Advocacy team today. The Benton family expected the Carnival cruise they planned for their family to be wonderful. But something went wrong. Stacy Benton, the designated family trip planner, says her wheelchair-bound mother-in-law had no access to a bathroom during the entire 5-day cruise!
And now she wants the Elliott Advocacy team to ask for a refund for this cruise fiasco. “If you want help from your cruise line, you need to ask”