What do you want for the holidays? If you’re Paulina Want, how about a little honesty? “All I want for Christmas is a little honesty from the travel industry”
If enough travelers stopped paying the travel industry’s infuriating surcharges and fees, would the unwanted add-ons simply disappear? Would extra charges for checked luggage, ticket change fees and mandatory hotel resort fees vanish into thin air? “Just say no: If travelers refused to pay fees”
Lisa Coris changes the name on her son’s passport, but now Ethiopian Airlines wants to charge her $300. Is that too much? “I had to change my son’s name, but the airline won’t help me”
The travel industry seems to always have its hand out — sometimes literally. “These are the most outrageous travel fees”
After Reena Roshgadol’s daughter gets injured, she has to change her flight schedule. But then she finds out the airline might cancel her return ticket. Can she fix that without spending a lot of money on change fees? “Why won’t Air Canada let me fly home?”
It’s not your imagination. Your consumer rights are vanishing.
Not a day seems to go by that you don’t see news of another consumer regulation being dismantled, a law coming undone, an anti-consumer executive order being signed. “Your consumer rights are disappearing. Here’s how to protect yourself now.”
If you rent a car in Europe this summer, you might notice a few changes. Pay attention to them. They could be coming to America soon. “EU’s new rental car rules could be signpost for US”
Hold on to your wallet. North America’s airlines will charge almost $11 billion in so-called a la carte fees for everything from seat reservations to luggage this year — a 24 percent increase over what was collected in 2014.
“Why airlines will make $11 billion from fees this year”
Just a few weeks before Dennis Main’s European riverboat cruise, a disc in his spine ruptured, confining him to a wheelchair. “My surgeon warned me that any long travel or excessive activity would be dangerous,” he says.
“The most unfair fees in travel”