Elisa Boyd says she’s just endured the most embarrassing hotel experience of her life. The story begins with two friends on a relaxing desert getaway. But it ends with a mortifying accusation by W Hotel employees and a giant post-stay credit card charge.
Now Boyd wants to know if the Elliott Advocacy team can clear her name and get her money returned. Can we do it? (This article was originally published in Sept 2019) “Is this the most embarrassing hotel experience ever?”