Aron Szekely’s complaint stunned our advocates — but not in the way he had hoped. When American Airlines refused to allow his faithful companion on a flight to Japan, did this military man simply abandon his dog at the airport? “Did this traveler really abandon his dog “curbside” at the airport?”
Kolby Harold’s hotel in San Juan closes for repairs after a hurricane. Why won’t Expedia refund her vacation? “My Puerto Rico hotel is closed for repairs, but Expedia won’t offer a refund”
Talk about a squeaker! I’m looking at the votes for our 2018 Readers’ Choice Awards so far, and it’s a close one.
“You have a horse in this race. Time to do something about it.”
Laurie Glynne and her family planned to fly to Barbados for the holidays. But then Delta Air Lines stopped flying to the Caribbean island. Can this vacation be saved? “Delta stopped flying to Barbados — is our vacation ruined?”
After John Nealon’s bags go missing, his airline sends him shopping. Why won’t it cover the bill? “Alitalia promised to cover my lost luggage, but the check never arrived”
The number of consumer complaints soared to an all-time high in June, with the airline industry providing most of the lift. “In record month for complaints, airline grievances take off”
Adam Burstyn thinks he’s doing Delta Air Lines a favor by driving to Atlanta to catch his flight to Miami. But Delta isn’t doing him any favors. Can this trip be saved? “Hey Delta, where are my vouchers? Delta, are you there?”
What’s this offer of “Dermallo” from the Delta.com site? Pat Morin wants to know. So will you.
“Offered a reward but ended up with a monthly “membership” fee”
The lowly economy-class section is getting an upgrade in 2015. Or a downgrade, depending on your point of view.
“Economy class gets an upgrade – or is it a downgrade?”