The one thing every good customer forgets? You’ll never guess
You’re a smart consumer. Otherwise you wouldn’t be reading this.
You’re a smart consumer. Otherwise you wouldn’t be reading this.
Watch your wallet while you’re on vacation.
David Garcia writes two checks to Macy’s, but they’re deposited in the wrong place. Now it can’t help him fix the problem. How can he fix this problem?
When Chase closes Robert Weisberg’s account and confiscates 201,000 points, he’s told he is out of options. But is he? The Travel Troubleshooter investigates.
Processing a credit card charge for overseas purchases used to be pretty simple. You swiped your card while on vacation, your bank changed the money from pesos or euros into greenbacks, and the amount you’d spent appeared on your bill. Maybe you paid a small conversion fee, but you also got a competitive exchange rate.
After Robin Griffith’s honeymoon, there’s a mysterious $869 charge on her mother’s credit card for a flight from Los Angeles to Mexico City. How did it get there, and how can she get rid of it?
Ruth Marino just wants to renew her AAA membership. But her credit card company is not making it easy.
Maybe it was the Bloody Mary that got Jean Shanley into trouble on a recent flight from Louisville to Las Vegas.
Gripes about lengthy refunds are not unique to the travel industry, or even to airlines. But if you want your money back for a ticket, you should probably be prepared for a long wait.