Yes, asking Comcast for $10,000,000 is an unreasonable request

Michelle Frias wants $10 million from Comcast. No joke. That’s the figure in her unreasonable request against the cable giant. Read more “Yes, asking Comcast for $10,000,000 is an unreasonable request”

This is what happens when you play these cards in the deck of misfortune

Nancy Evans has a strong case. Too strong of a case. This is going to sound strange, but my advocates and I can’t help her because her case against Comcast sounds … too good to be true. Read more “This is what happens when you play these cards in the deck of misfortune”

What you don’t know about billing cycles will blow your mind

Billing cycles can really mess with your head.

Don’t take my word for it. Consider what happened to Michael Dearing, a registered nurse from Chicago, when Comcast adjusted — or in his words “played with” — his billing cycles recently. Read more “What you don’t know about billing cycles will blow your mind”

New ways to avoid surprise subscription TV bills

When Rosemary Kukla opened this month’s Comcast bill, she was in for an early Halloween surprise.
Read more “New ways to avoid surprise subscription TV bills”

Hey Comcast, where’s my $5,800?

Comcast owes Cathy Coffey $5,800. Why is it taking so long to refund her?
Read more “Hey Comcast, where’s my $5,800?”

Broken Comcast promises, and now a cancellation fee?

When Jennifer Ferris re-ups with Comcast, the cable company downgrades her account. Is there any way out?
Read more “Broken Comcast promises, and now a cancellation fee?”

What to do when Comcast calls to collect

Comcast has sent a collection agency after Theresa Weir. Is it going after the wrong customers?

Read more “What to do when Comcast calls to collect”

Why won’t Comcast remove my early termination fee?

Lynn Tirums is hit with an early termination fee after Comcast helps her “reduce” her bill. Now it won’t return her calls. What gives?
Read more “Why won’t Comcast remove my early termination fee?”

Comcast “lies” about customer’s cable bill — can you help him fix it?

Comcast.

The mere mention of the company is enough to make you want to click away. It’s been called America’s worst company.

But don’t click away, because David Bookbinder needs your help right now and we’re kinda stuck.

Here’s Bookbinder’s case from our forums. As a reminder, this is a live, unedited case that can change at a moment’s notice.
Read more “Comcast “lies” about customer’s cable bill — can you help him fix it?”