Why does everyone want to get off the plane first? It’s exit envy!
Why do air travelers want to get off the plane first? As soon as the aircraft pulls up to the gate, it’s a mad stampede to the front.
Why do air travelers want to get off the plane first? As soon as the aircraft pulls up to the gate, it’s a mad stampede to the front.
If you’re reading this, you’ve probably lost your luggage. Don’t worry, you’re not alone.
Oh, the lengths some people will go to get better customer service. Like recording phone calls with a customer service agent.
Erika Eng booked tickets from Washington, D.C., to Paris in 2020. British Airways canceled her flight but never refunded the money. So what happened to her $994?
Robert Zuercher and his fiancee were flying from Cancun, Mexico, to Cleveland for a somber occasion. His grandmother had died, and they were attending her funeral. But they say Frontier Airlines added to their grief when they were kicked off their flight without explanation — or compensation.
American Airlines downgrades Thomas Sennett and his family to economy class on their flights from Boston to Phoenix. Why isn’t it refunding the fare difference?
If the click of the public announcement system in the boarding area is all it takes to make your heart skip a beat, maybe you’re susceptible to this summer’s travel epidemic: delay rage.
On a recent flight from Phoenix to London, Gerri Hether found herself seated next to an overweight passenger — so overweight that he couldn’t fit into his seat.
American Airlines changes Allison Bilski’s flight time from 11:30 a.m. to 9 a.m., which is impossible for her to make. Can she get a refund — or at least a credit?
Krista O’Brien accidentally pays $449 extra for her checked luggage on an Aer Lingus flight. Why won’t the airline help her undo the mistake?