Robbyn Parker just wants his dealership to fix his car. But now the company is ignoring his plea for help. “I just want the dealership to fix my car!”
Elisa Boyd says she’s just endured the most embarrassing hotel experience of her life. The story begins with two friends on a relaxing desert getaway. But it ends with a mortifying accusation by W Hotel employees and a giant post-stay credit card charge.
Now Boyd wants to know if the Elliott Advocacy team can clear her name and get her money returned. Can we do it? (This article was originally published in Sept 2019) “Is this the most embarrassing hotel experience ever?”
Next time the president suspends travel to Europe, Tobias Gunzinger won’t book a ticket back to the States — at least not right away. But Gunzinger, who bought a pricey walk-up fare from Sofia, Bulgaria, to Anchorage in March, is not alone. Other travelers did the same thing, and they want to know: Is their coronavirus emergency flight refundable? “Is my coronavirus emergency flight refundable?”
After a serious health issue prevents Robert Mora from going to the gym, he asks for a refund of his membership. The company agrees. But that was months ago and his refund is still MIA. So where is it? “I can’t go to the gym, so where is my refund?”
When United Airlines cancels part of Brian Ostenso’s flight to Australia, he quickly responds with a request for a refund. But then, just as swiftly, the airline sends him a $6,824 future flight credit for the entire trip.
Ostenso doesn’t want a future flight credit. He wants a refund for the entire flight that United Airlines canceled. And he wants the Elliott Advocacy team to help him get it. But can we? “Yes, United Airlines owes you a refund if it cancels part of your flight!”
Several days before his trip to Italy, Robert Arbanas got an email informing him that his hotel was overbooked. A manager promised him a refund. But months later, Arbanas is still waiting. Can we help? “My hotel was overbooked — why can’t I get a refund?”
It used to be a reliable money-saving car rental trick: Reserve a vehicle at an off-airport location and take an Uber or taxi over. You can easily knock off 10 percent or more in airport fees.
Unfortunately, that loophole is closing. “Be careful using this money-saving car rental trick”
If your house burns down, do you still have to pay your AT&T phone bill? That’s the question that John Valentine wants to be answered after his in-laws lost their home in a massive wildfire. The elderly couple keeps getting a phone bill from AT&T. But there’s no phone service. Do they still have to pay? “We lost our house in a fire, so why is AT&T sending us a phone bill?”
When coronavirus started closing down Italy, Meryl Silver wondered if she would be forced to cancel her upcoming trip. She didn’t have to wait long for an answer. In early March, the private photographer who was hosting the workshop she was to attend, announced he was “rescheduling” the event. So why won’t he return her $1,200 deposit? “Can my guide cancel my trip to Italy and keep my money too?”