# Elliott Report

> Elliott Report \(Elliott\.org\) is a consumer news site dedicated to resolving problems between businesses and their customers\.

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## Pages
- [About the Elliott Report](https://www.elliott.org/about-elliott-consumer-advocacy/): Elliott is a 501\(c\)\(3\) nonprofit organization that empowers consumers to solve their problems and helps those who can’t\. We do it through direct advocacy, journalism on an ad\-free website and maintaining the largest database of executive contact information on the Internet\.
- [Subscribe to Elliott Confidential](https://www.elliott.org/newsletter/)
- [Contact the Elliott Report](https://www.elliott.org/contact/)
- [Elliott Report](https://www.elliott.org/)
- [How we research company contacts](https://www.elliott.org/how-we-research-company-contacts/)

## Posts
- [The complete guide to EC 261 and European air travel rights in 2025](https://www.elliott.org/airline-problems/eu-ec-261-european-air-travel-rights-guide/): If you're flying on a European airline in 2025, you have more rights than you may think\. The reason? EC 261, a consumer law that protects air travelers\. Here's what you need to know\.
- [How to find the best travel insurance for your next trip](https://www.elliott.org/ultimate-consumer-guides-smart-travelers/how-find-best-travel-insurance/): If you're not thinking about buying travel insurance for your next trip, you probably should\. In a world filled with danger, anything could happen\. Here's our guide to the best travel insurance\.
- [This is how to fight a hotel billing error \-\- and win](https://www.elliott.org/blog/this-is-how-to-fight-a-hotel-billing-error-and-win/)
- [What should I do if my flight has been canceled or delayed?](https://www.elliott.org/ultimate-consumer-guides-smart-travelers/what-should-i-do-if-my-flight-has-been-canceled-or-delayed/): If an airline cancels or delays your flight, do you deserve a refund? It depends\. Here's a guide on airline cancellations and delays\.
- [How to get a refund from Ticketmaster](https://www.elliott.org/ultimate-consumer-guides-smart-travelers/how-to-get-a-refund-from-ticketmaster/): How do you get a refund from Ticketmaster? For Jennifer Hu and her husband, the answer is: You can't\. 

## Contacts
- [Recreational Equipment \(REI\) Customer Service Contacts](https://www.elliott.org/company-contacts/recreational-equipment-inc-rei/)
- [GetYourGuide Customer Service Contacts](https://www.elliott.org/company-contacts/getyourguide-customer-service-contacts/): GetYourGuide is an online platform that allows users to book tours, activities and experiences in destinations worldwide\. It has a customer responsiveness rating of 3 out of 5\.
- [Goodyear Tires Customer Service Contacts](https://www.elliott.org/company-contacts/goodyear-tires-customer-service-contacts/): Goodyear Tires produces and sells a variety of automotive tires\. It has a customer responsiveness rating of 3 out of 5\.
- [Apple Customer Service Contacts](https://www.elliott.org/company-contacts/apple/): Apple designs and sells consumer electronics, software, and digital services, including smartphones \(iPhone\), computers \(Mac\), tablets \(iPad\), smartwatches \(Apple Watch\) and operating systems such as iOS and macOS\.  It has a customer responsiveness rating of 3 out of 5\.
- [KeyBank Customer Service Contacts](https://www.elliott.org/company-contacts/keybank-customer-service-contacts/): KeyBank is a regional bank that offers a range of financial services across the United States\. It has a customer responsiveness rating of 3 out of 5\.

## Categories
- [Commentary](https://www.elliott.org/blog/)
- [The Travel Troubleshooter](https://www.elliott.org/the-troubleshooter/)
- [Problem Solved](https://www.elliott.org/problem-solved/)
- [On Travel](https://www.elliott.org/on-travel/)
- [Advocacy](https://www.elliott.org/advocacy/)

## Optional
- [Sitemap index](https://www.elliott.org/sitemap_index.xml)