USbank (formally known as U.S Bank) was formed in 1863 when First National Bank of Cincinnati opened for business. It is the is the fifth-largest bank in U.S with 73,000 employees and $462 billion in assets as of December 31, 2017.
How to reach a person at USbank
Main: (615)466-3000
Customer Service: (800) 872-2657
Toll Free: (800) 872-2657
International: (503) 401-9991
USbank Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about USbank
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with USbank
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
USbank ‘s mailing address
800 Nicollet Mall
Minneapolis, MN 55402
https://www.usbank.com/
USbank’s executive customer service contacts
Primary Contact
Teri Charest
Vice President, Corporate Communications
800 Nicollet Mall
Minneapolis, MN 55402
[email protected]
Secondary Contact
Mike Shepard
Senior Vice President – Consumer u0026 Business Lending Products
800 Nicollet Mall
Minneapolis, MN 55402
[email protected]
Timothy A. Welsh
Vice Chairman, Consumer Banking Sales and Support
800 Nicollet Mall
Minneapolis, MN 55402
[email protected]
Chief Executive
Andrew Cecere
President and Chief Executive Officer
800 Nicollet Mall
Minneapolis, MN 55402
[email protected]
How to get professional help with your USbank problem
If you need help with USbank, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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