Union Bank Customer Service Contacts

MUFG Union Bank, N.A., is a full-service bank with offices across the United States. They provide a wide spectrum of corporate, commercial, retail banking, and wealth management solutions to meet the needs of customers. The bank also offers an extensive portfolio of value-added solutions for customers, including access to investment banking, personal and corporate trust, capital markets, global custody, transaction banking, and other services. MUFG Union Bank, N.A., has corporate headquarters in San Francisco and New York City.

How to reach a person at Union Bank

Customer Service:  1-800-238-4486, Option 0

Toll Free: 1-800-238-4486

Union Bank Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Customer service resources

https://www.unionbank.com/global/contactus/emailus/index.jsp

https://www.unionbank.com/global/contactus/index.jsp

These two web pages allow customers to tailor email and customer service calls based on the appropriate banking division.

What you need to know about Union Bank

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Union Bank

Like most communication service providers, Union Bank, normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with [company]. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Union Bank’s mailing address

400 California Street
San Francisco, CA 94104
https://www.unionbank.com/

Union Bank’s social media channels


Union Bank’s executive customer service contacts

Primary Contact
Christina Barrows
Director u0026 Senior Service Manager at Union Bank
400 California Street
San Francisco, CA 94104
[email protected]

Christina manages the call center in Arlington, Texas

Secondary Contact
Greg Seibly
President of Union Bank and Head of Regional Banking
445 South Figueroa Street
Los Angeles, CA 90071
[email protected]
(213) 236-7700

Chief Executive
Kevin Cronin
Regional Executive and CEO for The Americas, MUFG and MUFG Bank, Ltd.
1251 6th Ave
New York, NY 10020
[email protected]
(212) 782-6800

How to get professional help with your Union Bank problem

If you need help with Union Bank, you can contact our advocacy team or just click the "Get Help" button.

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