TruGreen is a national lawn care company owned by Clayton, Dubilier & Rice, a private equity investment firm.
How to reach a person at TruGreen
Main: (901) 317-4000
Toll Free: (866) 938-1119
Fax: (937) 644-7422
TruGreen Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about TruGreen
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with TruGreen
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
TruGreen mailing address
1790 Kirby Parkway
Forum II Suite
Suite 300
Memphis, TN 38138
TruGreen executive customer service contacts
Primary Contact
Ashley Banks
Care Communications Manager
1790 Kirby Parkway
Forum II Suite
Suite 300
Memphis, TN 38138
[email protected]
Secondary Contact
Janet Laird
Senior Director-Customer Service
1790 Kirby Parkway
Forum II Suite
Suite 300
Memphis, TN 38138
[email protected]
Parker Chad
Vice President of Sales and Service
1790 Kirby Parkway
Forum II Suite
Suite 300
Memphis, TN 38138
[email protected]
Chief Executive
John Cowles
President and CEO
1790 Kirby Parkway
Forum II Suite
Suite 300
Memphis, TN 38138
[email protected]
What is the email address for the customer service escalations department?
Email [email protected].
How can I contact TruGreen customer services?
Call TruGreen’s main line at (901) 317-4000 or the toll-free number at (866) 938-1119. You can also email [email protected].
How can I get a refund from TruGreen?
To get a refund call TruGreen’s main line at (901) 317-4000 or the toll-free number at (866) 938-1119. You can also email [email protected].
How to get professional help with your TruGreen problem
If you need help with TruGreen, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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