TransUnion is an American company that provides credit information and information management services to approximately 45,000 businesses and approximately 500 million consumers worldwide in 33 countries.

Credit disputes hours:

Monday – Friday
Hours: 8 a.m. – 11 p.m. EST
Closed on major U.S. holidays
Request reports from all three credit bureaus.

To order free credit reports by mail:

Annual Credit Report Request Service
P.O. Box 105281
Atlanta, GA 30348-5281
Download order form.

To purchase TransUnion credit reports:

TransUnion LLC
2 Baldwin Place
P.O. Box 1000
Chester, PA 19016

For fraud and identity theft issues:

TransUnion LLC
P.O. Box 2000
Chester, PA 19016

To opt out of marketing:

TransUnion Name Removal Option
P.O. Box 505
Woodlyn, PA 19094

555 W Adams St
Chicago , IL 60661-3601

Phone Contacts

Main: (312) 985-2000

(877) 322-8228 (Personal)
(800) 888-4213 (To purchase credit reports)
(800) 916-8800 (Credit disputes)
(800) 680-7289 (Fraud and identity theft)
(888) 909-8872 (Security freeze)
(888) 567-8688 (Marketing opt-out)

Email Contacts

[email protected]
[email protected]

Social Media Contacts


Executive Contacts

Primary Contact
Lisa Dickens
VP Customer Service and Operations
555 W Adams St
Chicago , IL 60661-3601
[email protected]

Secondary Contact
Christopher O'Neil
Senior VP of Consumer Contact and Services
555 W Adams St
Chicago , IL 60661-3601
[email protected]

John T. Danaher
Executive Vice President-Consumer Interactive.
555 W Adams St
Chicago , IL 60661-3601
[email protected]

Chief Executive
Christopher A. Cartwright
President and Chief Executive Officer
555 W Adams St
Chicago , IL 60661-3601
[email protected]

Last updated: January 28, 2020.

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