StubHub Customer Service Contacts

StubHub is a ticket reseller. It provides a platform for users to put list their unwanted tickets for sale. These tickets can be for sports, concerts, theater and live entertainment. 

How to reach a person at StubHub

Customer Service: (866) 788-2482

StubHub Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Customer support is available every day from 5 a.m. to 9 p.m. Pacific Time in the U.S. and Canada.

What you need to know about StubHub

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with StubHub

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

StubHub mailing address

199 Fremont Street
San Francisco, CA 94105
https://www.stubhub.com/

StubHub social media channels

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StubHub executive customer service contacts

Primary Contact
Robert Simmons
Head of Customer Support Operations
199 Fremont Street
San Francisco, CA 94105
[email protected]

Secondary Contact
James Anderson
Head of Customer Product
199 Fremont Street
San Francisco, CA 94105
[email protected]

Chief Executive
Eric H. Baker
Head of Customer Support Operations
199 Fremont Street
San Francisco, CA 94105
[email protected]

How to get professional help with your StubHub problem

If you need help with StubHub, you can contact our advocacy team or just click the "Get Help" button.

Get Help