StubHub is a ticket reseller. It provides a platform for users to put list their unwanted tickets for sale. These tickets can be for sports, concerts, theater and live entertainment.
Customer support is available every day from 5 a.m. to 9 p.m. Pacific Time in the U.S. and Canada.
What you need to know about StubHub
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with StubHub
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
StubHub mailing address
199 Fremont Street
San Francisco, CA 94105
https://www.stubhub.com/
StubHub executive customer service contacts
Primary Contact
Robert Simmons
Head of Customer Support Operations
199 Fremont Street
San Francisco, CA 94105
[email protected]
Secondary Contact
James Anderson
Head of Customer Product
199 Fremont Street
San Francisco, CA 94105
[email protected]
Chief Executive
Eric H. Baker
Head of Customer Support Operations
199 Fremont Street
San Francisco, CA 94105
[email protected]
How to get professional help with your StubHub problem
If you need help with StubHub, you can contact our advocacy team or just click the "Get Help" button.
Get Help