Staples, Inc. is an American multinational office supply retailing corporation, with over 3,000 stores worldwide in 26 countries.
What you need to know about Staples
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Staples
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Staples’s mailing address
500 Staples Dr
Framingham, Mass. 01702-4474
https://www.staples.com/
Staples’s executive customer service contacts
Primary Contact
Shannon Norman
Director Customer Experience
500 Staples Dr
Framingham, Mass. 01702-4474
[email protected]
Secondary Contact
Alanna Vallee
Vice President, Customer Experience
500 Staples Dr
Framingham, Mass. 01702-4474
[email protected]
Steven Bussberg
Chief Financial Officer and US Retail
500 Staples Dr
Framingham, Mass. 01702-4474
[email protected]
Chief Executive
John Lederer
Chief Executive Officer
500 Staples Dr
Framingham, Mass. 01702-4474
[email protected]
How to get professional help with your Staples problem
If you need help with Staples, you can contact our advocacy team or just click the "Get Help" button.
Get Help