Princess Cruise Lines

Princess Cruises is a British-American owned cruise line, based in Santa Clarita, Calif., and incorporated in Bermuda. Founded in 1965, its fleet today, comprised of 18 vessels, carries more than 1.5 million passengers each year to several worldwide destinations. Princess Cruises is owned by Carnival Corporation.

24305 Town Center Drive
Santa Clarita, CA 91355

Phone Contacts

Main: (661) 753-0000
Customer Service: (800) 774-6237

Call center hours:

Monday – Friday 6am – 7pm Pacific Time (9am-10pm ET)
Saturday and Sunday 6am – 6pm Pacific Time (9am-9pm ET)

Email Contacts

[email protected]

Customer Service Resources

Customer service
FAQ page

Social Media Contacts


Executive Contacts

Primary Contact
Collin Steinke
Director, Customer Relations
24305 Town Center Drive
Santa Clarita, CA 91355
[email protected]

Secondary Contact
Lorna Warren
Vice President Guest Services
24305 Town Center Drive
Santa Clarita, CA 91355
[email protected]

Deanna Austin
Chief Commercial Officer
24305 Town Center Drive
Santa Clarita, CA 91355
[email protected]

Chief Executive
Jan Swartz
24305 Town Center Drive
Santa Clarita, CA 91355
[email protected]

Last updated: January 29, 2020.

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