OpenTable Customer Service Contacts

OpenTable is the world’s leading provider of online restaurant reservations, seating more than 16 million diners per month and 760 million diners around the world via online bookings since its inception in 1998. Its services are available throughout the United States, Canada, Germany, Japan, Mexico, and the UK. Opentable  is part of the larger Booking Holdings group as is Kayak.

OpenTable Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about OpenTable

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with OpenTable

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

OpenTable’s mailing address

1 Montgomery St
Suite 700
San Francisco, CA 94104
https://www.opentable.com

OpenTable’s social media channels

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OpenTable’s executive customer service contacts

Primary Contact
Matthew Caron
Head of Customer Support
1 Montgomery St
Suite 700
San Francisco, CA 94104
[email protected]

Secondary Contact
George Pokorny
Vice President of Global Customer Success,
1 Montgomery St
Suite 700
San Francisco, CA 94104
[email protected]

Andrea Johnston
Chief Operating Officer
1 Montgomery St
Suite 700
San Francisco, CA 94104
[email protected]

Chief Executive
Steve Hafner
CEO Kayak
1 Montgomery St
Suite 700
San Francisco, CA 94104
[email protected]

How to get professional help with your OpenTable problem

If you need help with OpenTable, you can contact our advocacy team or just click the "Get Help" button.

Get Help