Nissan is the sixth-largest automaker in the world with North American corporate headquarters in Franklin, Tennessee.
How to reach a person at Nissan
Main: (615) 725-1000
Customer Service: (877) 664-2738
Toll Free: (800) 647-7261
Nissan Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
Stuart Jackson: [email protected]
Jesse Verstraete: [email protected]
What you need to know about Nissan
We receive many complaints about Nissan. Here is one where a Nissan dealership wouldn’t honor its warranty.
How to resolve a problem with Nissan
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Nissan mailing address
One Nissan Way
Franklin, TN 37067
https://www.nissanusa.com/
Nissan executive customer service contacts
Primary Contact
Stephen Griffin
Total Customer Satisfaction
One Nissan Way
Franklin, TN 37067
[email protected]
Secondary Contact
Kim Less
VP of Aftersales
One Nissan Way
Franklin, TN 37067
[email protected]
Chief Executive
Jeremie Papin
CEO
2, Takaracho
[email protected]
Alternatively, try [email protected]
How to get professional help with your Nissan problem
If you need help with Nissan, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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