Lenovo Customer Service Contacts

Lenovo Group Ltd. is a Chinese multinational computer technology company with headquarters in Beijing, China, and Morrisville, North Carolina, United States. In 2014, Lenovo was the world’s largest personal computer vendor by unit sales. It markets the ThinkPad line of notebook computers and the ThinkCentre line of desktops.

Lenovo Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Lenovo

We receive occasional complaints about Lenovo. Here are a few of them.

How to resolve a problem with Lenovo

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Lenovo mailing address

1009 Think Place
Morrisville, NC 27560
https://www.lenovo.com/us/en/

Lenovo social media channels

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Lenovo executive customer service contacts

Primary Contact
Laura Quatela
Senior Vice President and Chief Legal Officer
1009 Think Place
Morrisville, NC 27560
[email protected]

Secondary Contact
Matthew Zielinski
Senior Vice President and President North America PC and Smart devices
1009 Think Place
Morrisville, NC 27560
[email protected]

Gianfranco Lanci
Chairman and Chief Executive Officer
1009 Think Place
Morrisville, NC 27560
[email protected]

Chief Executive
YANG Yuanqing
Chairman and Chief Executive Officer
1009 Think Place
Morrisville, NC 27560
[email protected]

How to get professional help with your Lenovo problem

If you need help with Lenovo, you can contact our advocacy team or just click the "Get Help" button.

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