L. L. Bean Customer Service Contacts

LL Bean is a privately held retailer, providing a wide range of apparel and accessories, outdoor products and equipment, and luggage and accessories.

How to reach a person at L. L. Bean

Customer Service:  (800) 341-4341

Toll Free:  (800) 554-4071

International: (International Access Code)  + (207) 552-3028

L. L. Bean Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Alternative Customer Service number  (800) 441-5713

Fax

From US: 207-552-3080

From outside US: (International Access Code) + 207-552-3080

What you need to know about L. L. Bean

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with L. L. Bean

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

L. L. Bean’s mailing address

15 Casco St
Freeport, ME 04033-0002
https://www.llbean.com/

L. L. Bean’s social media channels

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L. L. Bean’s executive customer service contacts

Primary Contact
Raina Maxwell
Vice President, Customer Satisfaction
15 Casco St
Freeport, ME 04033-0002
[email protected]
(800) 221-4221

Secondary Contact
Greg Elder
Chief Retail Officer
15 Casco St
Freeport, ME 04033-0002
[email protected]

Chief Executive
Stephen Smith
President and CEO
15 Casco St
Freeport, ME 04033-0002
[email protected]
(800) 221-4221

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How to get professional help with your L. L. Bean problem

If you need help with L. L. Bean, you can contact our advocacy team or just click the "Get Help" button.

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