Hilton Grand Vacations, doing business as Hilton Resorts Corporation, develops, markets, and operates vacation ownership resorts.
(800) 932-4482- Club department (Owners)
What you need to know about Hilton Grand Vacations
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Hilton Grand Vacations
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Hilton Grand Vacations’s mailing address
6355 Metrowest Blvd
Suite 180
Orlando, FL 32835
http://www.hiltongrandvacations.com
Hilton Grand Vacations’s executive customer service contacts
Primary Contact
Derek DeSalvia, M.S.
Chief Customer Officer-Executive Vice President
6355 Metrowest Blvd
Suite 180
Orlando, FL 32835
[email protected]
(407) 613-8754 or (407) 664-7721
Alternative:
Nicole Zamora
Executive Assistant to Derek DeSalvia
Email: [email protected]
Secondary Contact
Gordon Gurnik
Chief Operating Officer
6355 Metrowest Blvd
Suite 180
Orlando, FL 32835
[email protected]
(407) 613-3100
Chief Executive
Mark Wang
CEO
407-722-3099
[email protected]
How to get professional help with your Hilton Grand Vacations problem
If you need help with Hilton Grand Vacations, you can contact our advocacy team or just click the "Get Help" button.
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