Hainan Airlines is headquartered in Haikou, China. It is the largest privately owned air transport company and the fourth largest airline in terms of fleet size in the People’s Republic of China.
How to reach a person at Hainan Airlines
Fax: +86 (898) 66739960
Hainan Airlines Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Hainan Airlines
We receive few complaints about Hainan Airlines. This customer witnessed some disgusting things on her flight.
How to resolve a problem with Hainan Airlines
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
18000 International boulevard, suite 1188
Seattle, WA 98188 USA
Phone: (206) 453-0280
Fax: (206) 242-1210
Norstrom encourage contact from their customers and has supplied contact details to us.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Hainan Airlines mailing address
HNA PLAZA, No.7 Guoxing Road
Haikou City, Hainan Province, China 570203
https://www.hainanairlines.com/CN/GB/Welcome
Hainan Airlines social media channels
They apparently do not address customer complaints via social media. It is recommended to us their email address instead.
Hainan Airlines executive customer service contacts
Primary Contact
Joel Chusid
Executive director US
18000 International Boulevard
Suite 1188
Seattle, WA 98188
[email protected]
(206) 453-0276
Secondary Contact
Hou Wei
Vice President
HNA PLAZA, No.7 Guoxing Road
Haikou City, Hainan Province, China 570203
[email protected]
Mou Weigang
Vice Chairman
HNA PLAZA, No.7 Guoxing Road
Haikou City, Hainan Province, China 570203
[email protected]
+86 089868877778
Chief Executive
Xie Haoming
CEO
HNA PLAZA, No.7 Guoxing Road
Haikou City, Hainan Province, China 570203
[email protected]
How to get professional help with your Hainan Airlines problem
If you need help with Hainan Airlines, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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