Enterprise owns the Alamo Rent A Car and National Car Rental brands. It generally offers a quality car rental product, although there are occasional complaints about overly vigilant damage claims.

The company handles customer service complaints by region. If you contact the company through its website, your correspondence will usually be referred to a supervisor in the area in which your rental took place.

600 Corporate Park Drive
St. Louis, MO 63105

Phone Contacts

Customer Service: (314) 512-5000
Toll Free: (800) 264-6350

Email Contacts

[email protected]

Customer contact main form

Customer Service Resources

(800) 264-6350
(800) 261-7331
Fax: (314) 512-4706

How to get through to a person.
Press 3 at prompt.

Email contact form

Social Media Contacts


Executive Contacts

Primary Contact
David K. Nestor
Senior Vice President of North American Operations
600 Corporate Park Drive
St. Louis, MO 63105
(314) 512-5000
[email protected]


Secondary Contact
Christine Taylor
Executive Vice President, Chief Operating Officer
600 Corporate Park Drive
St. Louis, MO 63105
[email protected]

600 Corporate Park Drive
St. Louis, MO 63105


Chief Executive
Pamela M. Nicholson
President and Chief Executive Officer
600 Corporate Park Drive
St. Louis, MO 63105
(314) 512-5000 x 2070
[email protected]

An Enterprise contact notes that Nicholson is not in a “customer-facing” position and should not be contacted with customer service problems. We have agreed to note that.

What others have to say about Enterprise

Consumer Affairs
Best Car Rental Companies

Last updated: January 29, 2020.

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