E-Z Rent-A-Car Customer Service Contacts

E-Z Rent-A-Car is a car rental company based in Orlando. It’s known for low prices, but mind the fees and vigilant damage claims. It is owned by Advantage Rent a Car.

How to reach a person at E-Z Rent-A-Car

Customer service:  (407) 352-3131

Toll-free: (800) 277-5171

E-Z Rent-A-Car Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about E-Z Rent-A-Car

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with E-Z Rent-A-Car

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

E-Z Rent-A-Car mailing address

2003 McCoy Road Suite A
Orlando, FL 32809

E-Z Rent-A-Car social media channels

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E-Z Rent-A-Car executive customer service contacts

Primary Contact
Naomi Cantera
Voice of the Customer Department Manager
2003 McCoy Road Suite A
Orlando, FL 32809
[email protected]

Secondary Contact
James Sutton
Senior Director Of Operations
2003 McCoy Road Suite A
Orlando, FL 32809
[email protected]

Paul Hemmert
Senior Vice President of Operations
2003 McCoy Road Suite A
Orlando, FL 32809
[email protected]

Chief Executive
Scott Davido
2003 McCoy Road Suite A
Orlando, FL 32809
[email protected]

Frequently asked questions about E-Z Rent-A-Car

What is E-Z Rent-A-Car known for?

It’s known for low prices, but mind the fees and vigilant damage claims.

What does others have to say about E-Z Rent-A-Car?

BBB files indicate that this business has a pattern of complaints. Specifically, consumers have reported receiving charges for toll packages they opted out of a the time of rental. Consumers have also reported they have received charges regarding cracked windshields or damages of a vehicle they have rented that does not apply to them or the car they were in possession of. Consumers have reported vehicles were not made available to them at time of rental after making a reservation.

Should you contact the BBB directly with your complaint about E-Z Rent-A-Car?

Before complaining to BBB the company has requested emailing [email protected], or call (407) 888-0519.

How can I contact the marketing department?

How can I contact E-Z Rent-A-Car customer service?

How to get professional help with your E-Z Rent-A-Car problem

If you need help with E-Z Rent-A-Car, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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