Charles Schwab Customer Service Contacts

The Charles Schwab Corporation is an American brokerage and banking company, based in San Francisco, California. Schwab operates in four main divisions: investing, wealth management, banking, and trading. The company serves 7.9 million client brokerage accounts from over 300 offices in the U.S, one office in Puerto Rico, and one branch in London.

Charles Schwab Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Charles Schwab

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Charles Schwab

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Charles Schwab mailing address

Orlando Operations Center
1958 Summit Park Drive Suite 200
Orlando, FL 32810
https://www.schwab.com/

Charles Schwab social media channels


Charles Schwab executive customer service contacts

Primary Contact
Jason Clague
Executive Vice President, Operational Services
9341 Courtland Drive N.E.
Ste 2-350
Austin,
[email protected]

Secondary Contact
Jonathan M. Craig
Senior Executive Vice President
Orlando Operations Center
1958 Summit Park Drive Suite 200
Orlando, FL 32810
[email protected]

Chief Executive
Walt Bettinger
President and Chief Executive Officer
Orlando Operations Center
1958 Summit Park Drive Suite 200
Orlando, FL 32810, Orlando, FL 32810 Orlando, FL 32810
[email protected]
(415) 667-9776

How to get professional help with your Charles Schwab problem

If you need help with Charles Schwab, you can contact our advocacy team or just click the "Get Help" button.

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